[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order issues; Tag and catalogue issues appropriately utilizing internal ticketing tool; Contribute to the content and general organization of documents related to Customer operations, including SOPs, email templates, internal knowledge base articles, and more...Hiring Fast >>