Lead the Maintenance Division to deliver results in a broad array of activities, including facilities maintenance, annual preventative maintenance activities, repair and rehabilitation of structures and equipment, new construction, architectural design, landscaping, and support for park operations.
Generate and analyze financial reports related to budgets, operations, performance of facility maintenance, capital improvement projects, and maintain full P&L responsibility.
Evaluate performance data to refine business and operational practices, ensure safe and efficient operations, effective manpower utilization, and effective budget controls.
Establish and maintain relationships within the various Maintenance departments to sustain a productive and satisfying work environment for all members.
Interface and support various Marketing, In-Park Services, Operations, and Corporate Alliances initiatives to ensure successful implementation of all special projects, events, and programs.
Monitor guest feedback and provide tactical and programmatic recommendations to the Park Management team on product and service issues.
Perform semi-annual assessment of bench strength related to succession planning and talent development for the Maintenance Division and support the ongoing development needs of direct reports.
Monitor division team member voice survey scores and assist in the development of initiatives to address areas of needed improvement.
Model, support, and maintain a culture that supports compliance with OSHA Safety Standards as well as company policies and procedures.
Keep all records and documentation updated daily, accessible, and organized.
Perform all other duties as assigned.
Reporting Structure
Reports directly to the Director of Operations and Maintenance
Skills and Qualifications
Bachelors degree in Business, Civil Engineering, Mechanical Engineering, or related field preferred.
10 years of experience as in construction project management required. Experience in theme park operations preferred.
Experience with Maximo or another enterprise asset management tool preferred.
Budget planning experience with proficiency in Microsoft Word and Excel.
Strong written and oral communication and interpersonal skills.
Experience supervising large teams and interfacing with all levels of management.
Strong teamwork skills and ability to work productively across various departments.
Ability to multi-task and have a keen eye for detail and follow up.
Strong planning skills and ability to provide training and instruction.
Strong organizational skills and ability to manage multiple operations.
Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.