We are seeking an experienced, motivated individual to join our restaurant as a Maitre'd. As a lead member of our front-of-house service team, you greet guests, make and confirm reservations, and manage waitstaff to ensure the highest possible standards of service. You are responsible for both the logistic details, including reservations and arrangements for large parties, as well as setting the overall ambiance and atmosphere of the restaurant space. Our ideal candidate has considerable prior experience in high-end foodservice environments, an impeccable demeanor, guest service skills par excellence, and logistical and organizational acumen.

• Make, adjust, and cancel guest reservations
• Greet guests and guide them to their tables
• Answer guest questions regarding food, drinks, and specials
• Resolve guest complaints or disputes
• Manage waitstaff to ensure efficient and excellent service throughout a given seating
• Possess excellent ability to build relationships with guests

• At least five years in a high-end, fast-paced restaurant environment
• Adaptive organizational skills and the ability to change plans to meet new circumstances
• Excellent communication and guest service skills, including the ability to tactfully deliver unwelcome news to guests
• Strong cash handling skills