IT Specialist, Department Of Agriculture, Washington, DC
Department Of Agriculture -
Washington, DC,
US
IT Specialist
Date Posted: 2024-05-13
Job description
SummaryThere is one vacancy available in one of the following potential duty locations: Washington, D.C.This position is located at Office of the Chief Information Officer, Infrastructure Operations Division.This is not a remote position. You will be required to be in your duty station office per CEC telework policy. Learn more about this agencyHelpOverview* Accepting applications* Open & closing dates04/25/2024 to 05/01/2024* Salary$117,962 - $153,354 per year* Pay scale & gradeGS 13* HelpLocation1 vacancy in the following location:* Washington, DC* Remote jobNo* Telework eligibleYes-This is not a remote position. You will be required to be in your duty station office per CEC telework policy.* Travel RequiredOccasional travel - You may be expected to travel for this position.* Relocation expenses reimbursedNo* Appointment typePermanent -* Work scheduleFull-time -* ServiceCompetitive* Promotion potential13* Job family (Series)2210 Information Technology Management* Supervisory statusNo* Security clearanceNot Required* Drug testNo* Announcement number24-CEC-120* Control number788306200HelpThis job is open to* Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee.* Internal to an agencyCurrent federal employees of this agency.Clarification from the agencyAll candidates who are: 1. Current USDA agency employees who are qualifying as Status Eligibles, or currently serving on a permanent Veterans Recruitment Appointment (VRA); OR 2. CTAP/ICTAP eligibles.HelpDutiesAs an IT Specialist, you will:* Plan and implement computer hardware and software upgrades, platform migrations, and computer security policies on an agency-wide basis; and troubleshoot and resolve technical problems with the design and delivery of end user services.* Demonstrate strong technical proficiency in one or more operating systems, network technologies, or infrastructure platforms.* Provide remote virtual support across sites, cities and environments including large office's, field offices, enterprise data centers, local sites, and facilities as well as remote locations.* Provide expert technical guidance and leadership to assist in the deployment, integration, and management of interfaces between hosted applications and hosted managed components.HelpRequirementsConditions of EmploymentThe experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your r sum .Key Requirements:* Please refer to "Conditions of Employment."* Must be a U.S. Citizen or U.S. National* IMPORTANT INFORMATION BELOW** After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.* If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements ( Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can reuse the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.QualificationsYou must meet the following requirements by the closing date of this announcement.Specialized experience is one year of experience at the GS-12 level, or equivalent that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.Specialized experience is defined as experience:* Managing and maintaining enterprise applications and infrastructure services supporting the end user environment in an Information Technology organization; AND* Demonstrating systems administration on Windows or Linux servers with experience in IT disciplines (such as routine configuration, installation, and reconfiguration of database and related products); AND* Demonstrating the ability to Identify and investigate in depth problems/issues and recommends corrective actions; AND* Supporting incident resolution (examples include using service desk ticketing tools, troubleshooting and resolving problems directly and when needed, assisting and providing direction to junior support staff for escalated issues)In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below.* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.* Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.* Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.* Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:For the GS-13, you must have been at the GS-12level for 52 weeks.Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.EducationThis job does not have an education qualification requirement.Additional informationOTHER INFORMATION:* We may select from this announcement or any other source to fill one or more vacancies.* CEC offers alternative/flexible/telework schedules for eligible positions.* This is a bargaining unit position.CONDITIONS OF EMPLOYMENT:* A one year probationary period may be required.* Must successfully complete a background investigation.* Pass a pre-employment security investigation* Public Trust - Background Investigation will be required.* Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.* Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.* If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service Systemor are exempt from having to do so.* Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.* Obtain and use a Government-issued charge card for business-related travel.* Must be able to lift up to 50 pounds.Our comprehensive benefits are very generous. Our benefits package includes:* Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.* Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.* Access to insurance programs that may be continued after you retire.* A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.* A retirement program which includes employer-matching contributions.Learn more about Federal benefits programs at: more* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., r sum , supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. Please be sure that your r sum includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your r sum may result in a "not qualified" determination.Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability, Attention to Detail, Communication, Customer Service, Decision Making, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, Teamwork, and TechnicalReferral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must be assigned the middle category or better to be rated as "well qualified" to receive special selection priority.* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.* Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.A complete application includes 1. A r sum , 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.All applicants are required to submit a r sum either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your r sum . We suggest that you preview the online questions, as you may need to customize your r sum to ensure that it supports your responses to these questions. Please view r sum tips.CURRENT AND EMPLOYEES - Documentation Relating to Your Federal Employment:* Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2".)* Note: If you are applying under Schedule A your SF-50 must be the SF-50 showing the original appointing authority when you were selected for the Schedule A position.* If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing that. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.* Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.PERFORMANCE APPRAISAL:Submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating. If it is not dated within the last 18 months or if you have not received a performance appraisal, please explain why in your application.If you do not have a performance appraisal that meets all of the requirements above or if you have not received an annual performance appraisal for any reason (not employed, current employer does not give a performance appraisal, etc.), you MUST explain why when asked in the vacancy questionnaire. N/A is not a suitable answer.CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents.If you are applying under a special hiring authority (e.g. Schedule A Disability, etc.), please see applicant guide for required documentation. In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the applicant guide..* How to ApplyPlease read the entire announcement and all the instructions before you begin an application.To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:* To begin the application process, click the Apply Online button.* Answer the questions presented in the application and attach all necessary supporting documentation.* Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.REASONABLE ACCOMMODATION REQUESTS: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account ( There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.To preview the assessment questionnaire: contact informationApplicant Call CenterPhone304-###-####...@fiscal.treasury.govAddressInfrastructure Operations DivisionAdministrative Resource CenterParkersburg, WV 26101USLearn more about this agencyNext stepsWe will review your r sum and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.Under the Fair Chance Act, agencies are not allowed to request information about an applicant's criminal history until a conditional offer of employment has been made, except as allowed for access to classified information; assignment to national security duties or positions; acceptance or retention in the armed forces; or recruitment of a Federal law enforcement officer. An applicant may submit a compliant or any other information related to an organization's alleged noncompliance with the Fair Chance Act. The complaint must be submitted within 30 calendar days of the date of the alleged noncompliance. To make a Fair Chance Act inquiry or complaint, send an email with the appropriate information to ...@usda.gov, subject line: Fair Chance Act.* Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.* Equal Employment Opportunity (EEO) Policy* Reasonable accommodation policy* Financial suitability* Selective Service* New employee probationary period* Signature and false statements* Privacy Act* Social security number requestHelpRequired DocumentsA complete application includes 1. A r sum , 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.All applicants are required to submit a r sum either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your r sum . We suggest that you preview the online questions, as you may need to customize your r sum to ensure that it supports your responses to these questions. Please view r sum tips.CURRENT AND EMPLOYEES - Documentation Relating to Your Federal Employment:* Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2".)* Note: If you are applying under Schedule A your SF-50 must be the SF-50 showing the original appointing authority when you were selected for the Schedule A position.* If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing that. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.* Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.PERFORMANCE APPRAISAL:Submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating. If it is not dated within the last 18 months or if you have not received a performance appraisal, please explain why in your application.If you do not have a performance appraisal that meets all of the requirements above or if you have not received an annual performance appraisal for any reason (not employed, current employer does not give a performance appraisal, etc.), you MUST explain why when asked in the vacancy questionnaire. N/A is not a suitable answer.CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents.If you are applying under a special hiring authority (e.g. Schedule A Disability, etc.), please see applicant guide for required documentation. In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the applicant guide..HelpHow to ApplyPlease read the entire announcement and all the instructions before you begin an application.To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:* To begin the application process, click the Apply Online button.* Answer the questions presented in the application and attach all necessary supporting documentation.* Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.REASONABLE ACCOMMODATION REQUESTS: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account ( There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.To preview the assessment questionnaire: moreAgency contact informationApplicant Call CenterPhone304-###-####...@fiscal.treasury.govAddressInfrastructure Operations DivisionAdministrative Resource CenterParkersburg, WV 26101USLearn more about this agencyNext stepsWe will review your r sum and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.Under the Fair Chance Act, agencies are not allowed to request information about an applicant's criminal history until a conditional offer of employment has been made, except as allowed for access to classified information; assignment to national security duties or positions; acceptance or retention in the armed forces; or recruitment of a Federal law enforcement officer. An applicant may submit a compliant or any other information related to an organization's alleged noncompliance with the Fair Chance Act. The complaint must be submitted within 30 calendar days of the date of the alleged noncompliance. To make a Fair Chance Act inquiry or complaint, send an email with the appropriate information to ...@usda.gov, subject line: Fair Chance Act.Read moreFair & TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.* Equal Employment Opportunity (EEO) Policy* Reasonable accommodation policy* Financial suitability* Selective Service* New employee probationary period* Signature and false statements* Privacy Act* Social security number requestPrintShare* Email* Facebook* LinkedIn* TwitterHelpOverview* Accepting applications* Open & closing dates04/25/2024 to 05/01/2024* Salary$117,962 - $153,354 per year* Pay scale & gradeGS 13* Location1 vacancy in the following location:* Washington, DC* Remote jobNo* Telework eligibleYes-This is not a remote position. You will be required to be in your duty station office per CEC telework policy.* Travel RequiredOccasional travel - You may be expected to travel for this position.* Relocation expenses reimbursedNo* Appointment typePermanent -* Work scheduleFull-time -* ServiceCompetitive* Promotion potential13* Job family (Series)2210 Information Technology Management* Supervisory statusNo* Security clearanceNot Required* Drug testNo* Announcement number24-CEC-120* Control number788306200This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/788306200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.