AARP Foundation works to end senior poverty by helping vulnerable people over 50 build economic opportunity. Our approach emphasizes equitable outcomes for populations that have faced systemic discrimination. We serve all people 50 plus and their families. Through vigorous legal advocacy and evidence-based solutions, and by building supportive community connections, we foster resilience, advance equity and restore hope.

The Program Operations Analyst analyzes programs that align with the organizations goals and objectives. Evaluates programs to identify improvements and to measure outcomes. Collaborates with management to identify opportunities to streamline processes and to develop new procedures that support the business unit/department.

• Uses and analyzes data to recommend program and process improvements and to measure outcomes.
• Assists with management and provides oversight of business operations for organization programs including financial, IT, systems development and implementation, business processes and compliance, and data reporting systems and procedures.
• Collaborates with program management to support and maintain stakeholder relationships including volunteers, participants, and partners.
• Performs project and process management activities as needed.
• Prepares reports, documentation, surveys, and trend analyses for internal stakeholders of data associated within the scope of position.
• Keeps internal stakeholders apprised of upcoming milestones and facilitates modifications as necessary.
• Performs data entry, reconciliations, and quality control to ensure the integrity and accuracy of all data within the scope of position.

• Associates degree required, Bachelors degree preferred.
• Exposure through internships or volunteerism to the non-profit industry. 2+ years of experience preferred.
• Strong presentation creation skills - data illustration and PowerPoint specifically.
• Experience with project management tools preferred.
• Experience working with a community-based organization preferred.

AARP will not sponsor an employment visa for this position at this time.

Additional Requirements

• Regular and reliable job attendance.
• Effective verbal and written communication skills.
• Exhibit respect and understanding of others to maintain professional relationships.
• Independent judgement in evaluation options to make sound decisions.
• In office/open office environment with the ability to work effectively surrounded by moderate noise.

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.