Technical Writer I with Security Clearance, Executive 1 Holding Company, Arlington, VA
Executive 1 Holding Company -
Arlington, VA,
US
Technical Writer I with Security Clearance
Date Posted: 2024-04-27
Job description
The Technical Writer I is a full-time, on-site position and must document all knowledge-based information, processes, and procedures in support of a government customer service desk. Responsibilities:
Prepare weekly and monthly reports
Work on site daily with the government customer and HumanTouch's leadership
Work an 8-hour shift between the hours of 6 AM and 7 PM, Monday through Friday
Design/create/maintain technical and knowledge-based documentation including (but not limited to):
o Knowledge Repository o Process/Procedure Documents
o Online Help
o User guides
o White papers
o Requirements documents
o Use cases
o Documentation of item escalation The Technical Writer I position is critical to the success of the service desk and must create an effective working relationship with the COR, COTRs, engineers, and management team. Qualifications: 2+ years of working Technical Writing experience
Authorization to work in the United States
Ability to pass a moderate background investigation and SAMHSA Drug Screening test
High School Diploma or GED
Prepare weekly and monthly reports
Work on site daily with the government customer and HumanTouch's leadership
Work an 8-hour shift between the hours of 6 AM and 7 PM, Monday through Friday
Design/create/maintain technical and knowledge-based documentation including (but not limited to):
o Knowledge Repository o Process/Procedure Documents
o Online Help
o User guides
o White papers
o Requirements documents
o Use cases
o Documentation of item escalation The Technical Writer I position is critical to the success of the service desk and must create an effective working relationship with the COR, COTRs, engineers, and management team. Qualifications: 2+ years of working Technical Writing experience
Authorization to work in the United States
Ability to pass a moderate background investigation and SAMHSA Drug Screening test
High School Diploma or GED