[Customer Service / Fully Remote] - Anywhere in U.S. / $22 per hour / Medical, dental & vision / PTO / 401k match - As a Customer Support Agent you'll: Respond and resolve customer support tickets that come in via emails, live chats, and phone calls in a timely and professional manner, while building customer rapport; Contribute to the efficiency of the software support department, while also supporting their team members; Become a subject matter expert on the SkySlope platform and confidently resolve issues customers are having; Troubleshoot technical issues and maintain strong communication with the customer throughout the process...Hiring Fast >>