**Customer Service Representative: Columbus, OH**

Job Description

**CUSTOMER SERVICE REPRESENTATIVE**

**DEPARTMENT OF DEFENSE**

**DFAS - ACCOUNTING OPERATIONS - COLUMBUS**

**Duties**

* Provides customer service and responds to customer inquiries for all contractor and vendor invoice payment issues including late payment, underpayment or overpayment of invoices.

* Uses automated pay systems to research, analyze and resolve customer service issues.

* Identifies accounts receivables, erroneously taken discounts or failure to take discounts, improperly paid interest, input errors, refunds, duplicate payments or other problem situations.

* Receives, researches, analyzes, and answers telephone and written inquiries concerning functions related to contractor and vendor pay.

* Discusses problems and questions related to contractor and vendor pay and provides immediate answers to inquiries.

* Explains and/or assists inquirers in the preparation of various forms and documents.

Auto req ID

334482BR

Affiliate Sponsor

Defense Finance and Accounting Services

Minimum Education Required

Some College

Job_Category

Clinical/Compliance

City*

Columbus

State*

Ohio

Job Code

CustomerService CustomerService

** Customer Service Representative: Columbus, OH | MSCCN**