Evaluation and Assessment Response Specialist, Oak Ridge National Laboratory, Oak Ridge, TN
Oak Ridge National Laboratory -
Oak Ridge, TN,
US
Evaluation and Assessment Response Specialist
Date Posted: 2024-06-15
Job description
Requisition Id13217
Level: AN03
Overview:
As a U.S. Department of Energy (DOE) Office of Science national laboratory, Oak Ridge National Laboratory (ORNL) has an extraordinary 80-year history of solving the nation's biggest problems. We have a dedicated and creative staff of over 6,000 people! Our vision for diversity, equity, inclusion, and accessibility (DEIA) is to cultivate an environment and practices that foster diversity in ideas and in the people across the organization, as well as to ensure ORNL is recognized as a workplace of choice. These elements are critical for enabling the execution of ORNL's broader mission to accelerate scientific discoveries and their translation into energy, environment, and security solutions for the nation.
We are seeking an Evaluation and Assessment Response Specialist to design and implement post training evaluations utilizing Qualtrics XM software system applicable to all training event types: in-person instructor-led, virtual instructor-led and eLearning training courses, workshops and technical exchanges. In this role, you will craft and maintain databases and data systems by streamlining data collection methods to create automated and easy-to-use Level 1 evaluations. Address errors and monitor performance by, analyzing collected training evaluation data and formatting reporting methods for easy interpretation. They will interpret data trends and patterns as they relate to the training organization and prepare reports for organizational leadership to use to improve performance. This position works together with various team members, such as engineers and programmers, program sponsors and associated leaders, and instructors to identify areas for improvement based on collected data.
This position is in the Learning Sciences (LS) Group, Nuclear Nonproliferation Division, National Security Sciences Directorate at ORNL. Our group plays a critical role in the directorate's mission to discover scientific and technological breakthroughs to confront some of the nation's most difficult national security challenges. We apply expertise in nonproliferation missions and learning sciences to innovate, improve, and implement knowledge-transfer methodologies, learning sciences research, behavioral sciences and human predictability, and innovations that enable successful engagements with partner countries.
Major Duties/Responsibilities:
All team members deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace - in how we treat one another, work together, and measure success.
Basic Qualifications:
Preferred Qualifications:
Special Requirements:
Visa sponsorship is not available for this position.
Q clearance: This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.
Benefits at ORNL:
ORNL offers competitive pay and benefits programs to attract and retain talented people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.
Other benefits includethe following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan,Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.
If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: ...@ornl.gov or call 1.866.###.####.
This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.
We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.
If you have trouble applying for a position, please email ...@ornl.gov.
ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.
Nearest Major Market: Knoxville
Level: AN03
Overview:
As a U.S. Department of Energy (DOE) Office of Science national laboratory, Oak Ridge National Laboratory (ORNL) has an extraordinary 80-year history of solving the nation's biggest problems. We have a dedicated and creative staff of over 6,000 people! Our vision for diversity, equity, inclusion, and accessibility (DEIA) is to cultivate an environment and practices that foster diversity in ideas and in the people across the organization, as well as to ensure ORNL is recognized as a workplace of choice. These elements are critical for enabling the execution of ORNL's broader mission to accelerate scientific discoveries and their translation into energy, environment, and security solutions for the nation.
We are seeking an Evaluation and Assessment Response Specialist to design and implement post training evaluations utilizing Qualtrics XM software system applicable to all training event types: in-person instructor-led, virtual instructor-led and eLearning training courses, workshops and technical exchanges. In this role, you will craft and maintain databases and data systems by streamlining data collection methods to create automated and easy-to-use Level 1 evaluations. Address errors and monitor performance by, analyzing collected training evaluation data and formatting reporting methods for easy interpretation. They will interpret data trends and patterns as they relate to the training organization and prepare reports for organizational leadership to use to improve performance. This position works together with various team members, such as engineers and programmers, program sponsors and associated leaders, and instructors to identify areas for improvement based on collected data.
This position is in the Learning Sciences (LS) Group, Nuclear Nonproliferation Division, National Security Sciences Directorate at ORNL. Our group plays a critical role in the directorate's mission to discover scientific and technological breakthroughs to confront some of the nation's most difficult national security challenges. We apply expertise in nonproliferation missions and learning sciences to innovate, improve, and implement knowledge-transfer methodologies, learning sciences research, behavioral sciences and human predictability, and innovations that enable successful engagements with partner countries.
Major Duties/Responsibilities:
- Design evaluations and assessments that effectively gather desired information.
- Develop methods for engaging training event attendees.
- Manage the process of collecting responses, ensuring accuracy, and maintaining data integrity. Use statistical techniques to analyze training evaluation responses, identify trends, correlations, and insights.
- Summarize training evaluation results in clear and understandable formats such as reports, presentations, or dashboards. Distribute findings to help collaborators better understand implications of the results and make informed decisions.
- Provide insights and recommendations based on evaluation findings in the form of dashboards or customized reports.
- Address database system errors and monitor performance before, during and post training events.
- Collaborate with instructional designers, training managers, subject matter experts and programmers, to determine areas of improvement in relation to training evaluation data.
- Quality assurance and continuous improvement: Verify the accuracy of training evaluation data. Iteratively refine methodologies and processes to enhance data quality, response rates, and overall process effectiveness.
- Establish and maintain effective communication channels between ORNL and vendors, ensuring clear and timely exchange of information, feedback, and updates.
All team members deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace - in how we treat one another, work together, and measure success.
Basic Qualifications:
- High school diploma and fiveyears of relevant experience or an associate degreeand two years of relevant experience.
- Experience administering training evaluations and assessments.
Preferred Qualifications:
- Excellent written and oral communication skills.
- Motivated self-starter with the ability to work independently and to participate creatively in collaborative teams across the laboratory.
- Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.
Special Requirements:
Visa sponsorship is not available for this position.
Q clearance: This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.
Benefits at ORNL:
ORNL offers competitive pay and benefits programs to attract and retain talented people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.
Other benefits includethe following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan,Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.
If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: ...@ornl.gov or call 1.866.###.####.
This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.
We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.
If you have trouble applying for a position, please email ...@ornl.gov.
ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.
Nearest Major Market: Knoxville