The Sales Coordinator is responsible for providing support to the sales team and customers during the sales process. He/she will help customers resolve sales-related issues in a timely manner, generally providing real-time support. He/she is expected to resolve and distribute all inquiries from the clients to the sales team and ensure customer satisfaction.

RESPONSIBILITIES Other responsibilities include, but not limited to:

• Provides receptionist support answering phones, filing, printing & copying, greeting and assisting customers.
• Answers and responds to all enquiries in a timely and professional manner.
• Distributes event inquiries to event designers.
• Handles all will-calls and delivery orders with accuracy and timeliness.
• Enhances client relationships, be a brand ambassador for Ridgewells.
• Manages online orders through online GoTab portal.
• Acts as liaison between the customer and various departments to ensure that on-line and over the phone orders are fulfilled.
• Performs office administrative functions as needed, including the upkeeping of the office.
• Provides support to the Sales Team executives including, but not limited to, the Senior Event Producer/Designer, Director of Sales, and Chief Development Officer.
• Coordinates with the sales team by managing schedules, filing important documents, and communicating relevant information.
• Runs detailed and complicated Sales reports utilizing Catering software and Microsoft Excel.
• Assists the Director of Sales with weekly reporting and Team emails.
• Aids in the preparation and organization of promotional materials for events.
• Acts as the main support for the Manager of Corporate Drop Off Account with events details and logistics.
• Fulfills Request for Proposals for the Director of Sales, Chief Development Officers, and other Sales Executives.
• Performs other duties associated with the position that are reasonably assigned to support the overall needs of the business.

QUALIFICATIONS:

• Bachelor s Degree in Hospitality or Management or equivalent.
• Office admin or sales experience preferred.
• Must be proficient in MS Office Suite.
• Ability to function independently and intuitively in a fast-paced working environment.
• Should have general interest in customer service, food, and events.
• Possession of excellent communication skills on all fronts.
• Must have good interpersonal skills and must be easily approachable.
• Must be someone that pays keen attention to details.
• Good organizational and coordinating abilities are required.
• Ability to multi-task and prioritize assignments in the face of multiple duties is needed.
• Excellent time-management skills are required.
• Excellent decision-making skills to reduce chances of error is required.