[Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools, and systems; Troubleshoot incoming issues to determine the severity and escalate when needed; Contribute to the overall growth and innovation of the company through ideas and participation in collaborative team projects...Hiring Fast >>