**Store Manager**

Employee: Regular : Full time

Location: Perry Hall , MD

Team: Retail

: 2021_08868

Zip Code: 21236

Posted Date: 2021-04-16 13:00:00

**Job Description**

Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services. **Company Overview**

Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. **Responsibilities**

Responsibilities:

Customer service

Drive store Sales & promotions

Build Customer Satisfaction & Loyalty

Creating Results for Teammates, Customers and the Company

Understand alternative tire sourcing and competitors

Payroll, budgets and store goals

Responsible for record keeping and relevant financial information

Manage, schedule and assign staff according to their skill level

Attend paid training to stay up-to-date with new developments in the automotive service industry

Follow up with customers to obtain feedback and ensure they are satisfied with received

Other duties as assigned

Preferred Qualifications:

2-year college degree or equivalent

**Qualifications**

***Required:***

High School Diploma or equivalent

Demonstrated success in retail sales management

- Problem solving as it relates to customer complaints

- Aptitude to manage inventory, order scheduling, and ongoing merchandising displays

- Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty

- Teammate and customer communication skills

- Negotiation and conflict resolution skills

Must have a valid automobile drivers license at all times and be able to drive customer and company vehicles

Must have completed all current and required BSRO store education courses & modules required for this position

**Employee Type**

Regular : Full time