[Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / Retirement plan / Flexible hours - As a Customer Service Agent you'll: Answer and manage incoming calls, emails, chats, and/or interactive voice response systems; Assess customers' needs and providethe correct answer, path, troubleshooting, or method for a positive customer experience; Learn and follow all customer service procedures and policies; Strive to meet and go above personal and team target goals; Record, organize and file customer interactions and account changes; Schedule call backs and appointments as needed to resolve customer issues...Hiring Fast >>