Job Location Germantown - Germantown, MD * #1 Patient Continuum of Care & VIP Value Proposition/Experience/Service (clinical, cosmetic, retail)

* Accountability for Sona Dermatology Clinical-Cosmetic Operating Model (up to $20MM P&L)

* Active-Engaged Leadership & Management to Drive Daily Operational Excellence

* Strategic Plan/Tactical Performance (care/outcomes, service, P&L/value creation)

* Operations Blueprint/Playbook for Practice (goals-objectives, checklists, reporting)

* Operations-Service Organization (hiring, training, development, retention (culture))

* Business Development (growth initiatives, MVP referrals, strategic partnerships)

* Asset-Inventory-Process Management and ROI Optimization (policies, procedures)

* Collaboration (Market Director; GM, Growth; Corporate Team)

* Communication Catalyst (available, direct, empathetic, listen, mentor, transparent)

* Data-Driven Analytics/Insights & Technology-Enabled/Accelerated COE Workflows

* Corporate Administration (e.g., Sona Dermatology Leadership, HR-Paycom, etc.)

* 5-10+ Years GM-Operations/P&L Leadership Experience (single to multi-site, 10-25+ FTE)

* **5-7+ Years Healthcare (clinical-dermatology or cosmetic; bonus consumer/retail)**

* 1-5+ Years Growth and Innovation in Healthcare, Health & Wellness, and/or Retail

* Professional Certifications (e.g., healthcare, operations, OSHA, health & safety, etc.)

* Track Record of Operations Results (safety, care/outcomes, service, value creation)

* Entrepreneurial Spirit (active/decisive, problem-solver, growth/innovation ventures)

* Exposure to Operations Excellence Tools (Agile, Design-Thinking, Kaizen, Lean/Six Sigma)

* Fit with Sona Dermatologys Mission, Team, Values (desire/passion to make a difference)

* All-In, Digital-First, Vital Few Success Factors, Creative Problem-Solver, Self-Starter, High Confidence-Low Ego, Servant Leader, Tolerant Collaborator, Executive Presence, Strong EQ-IQ, High Ethical Standards-Professional/Personal Integrity

* Bachelor's Degree and Continuing Relevant Industry/Professional Training

* Available for Moderate Travel (up to 25%)