Automotive Service Greeter, Ricart Automotive, Columbus, OH
Ricart Automotive -
Columbus, OH,
US
Automotive Service Greeter
Date Posted: 2024-04-23
Job description
Join our Ricart Buick GMC Chevrolet team located in the North Columbus area. Ricart Automotive has been Columbus' Top Place to Work since 2013! We offer competitive pay, a generous benefits package, opportunities for advancement, a family environment, a strong company culture, and more employee events than anyone in the industry!
Responsibilities:
What We Need From You Job Duties and Requirements:
Automotive Service Greeter Key Competencies:
All employees are expected to demonstrate core behaviors that help us provide the level of service that customers expect:
Essential Job Functions:
Ricart Automotive is an equal-opportunity employer.
Responsibilities:
- Greeting customers and directing them to the proper area of the service drive.
- Check the mileage and confirm the appointment details.
- Showing customers the results of their vehicle scan.
- Transporting customer vehicles to appropriate locations during their service appointment, and maintaining some aspects of loaner vehicles.
- Responsible for keeping the drive and lot clean.
What We Need From You Job Duties and Requirements:
- Greet customers as they pull into the service drive for their appointments
- Retrieve, top off fuel, wash, and complete paperwork after service on a vehicle is complete, before customer arrival
- Drive vehicles out of the service drive and park in a numbered and recorded parking spot until the time for service
- Ensure the vehicle is locked and windows are rolled up after parking
- Observe and clean drive and waiting areas as necessary
- Keep the drive and lot clean and clear of safety hazards
- Inspect all loaner vehicles upon return for a full tank, possible damage to interior and exterior
- Any additional tasks as deemed necessary by the Service Manager
Automotive Service Greeter Key Competencies:
All employees are expected to demonstrate core behaviors that help us provide the level of service that customers expect:
- We're Driven - Never Sit Still There is always something to do, something to learn, or someone in need. It's our job to stay ahead of the curve and use our passion to keep us moving forward.
- We're Trusted - Say What You Know We've been in business since the 1950s and our guests expect a certain level of transparency. Whether it's your team or guest, keep it short, simple, and always truthful.
- We're Sharp - Love to Learn We understand the ins and outs of the automotive industry. We always stay up-to-date on the latest trends and tech and we'll share that knowledge with anyone who asks.
- We're Welcoming - Smile Often You never know how someone's day is going. Whether it's a guest or a team member, treat them with 100% dedication and hospitality-a warm smile goes miles.
- We're One Team - Help Those in Need We're a close-knit family and if you're looking for someone to turn to, we're here for you. When people are in need, they can always count on Ricart.
Essential Job Functions:
- Must have and maintain a valid driver's license with less than 6 points to remain insurable and able to drive on company property
- High school education or equivalent
- Ability to drive a manual vehicle preferred, but not required
- Must be able to work in all weather conditions
- Must be able to work nights and weekends
- Must be able to walk around/stand for long periods
Ricart Automotive is an equal-opportunity employer.