As an Office Services Coordinator, you will be the first point of contact for our Clark employees, clients, and visitors. You will coordinate activities, including redirecting phone calls and distributing correspondence. Multitasking and managing workload in a fast-paced environment are essential for this position.

Responsibilities

• Be the first point of contact for the Clark workplace experience.

• Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to the appropriate location.

• Manage office visitor calendar.

• Answer, screen, and forward incoming phone calls

• Provide general information to callers about the company

• Ensure the reception area is tidy and presentable

• Create and manage our employee and visitor badges

• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.

• Accept catering orders and contact appropriate parties.

• Conference room coordination.

• Coordinate vendors on site.

• Manage reception area, client-facing conference room, and guest refreshment center.

• Control parking validations for Bethesda and McLean offices

• Process payments in our Coupa procurement system

• Help with expense reclassification

• Manage Brookfield reservation and facility request system.

• Track various items including budgets, vendor COIs, and other facility-related items.

• Other duties as assigned

Basic Qualifications

• Proven work experience as a Receptionist, Front Office Representative or similar role

• Proficiency in Microsoft Office Suite Google Suite experience is a plus

• Professional attitude and appearance

• Solid written and verbal communication skills

• Ability to be resourceful and proactive when issues arise

• Excellent organizational skills

• Multitasking and time-management skills, with the ability to prioritize tasks

• Customer service attitude

• Reliable

• Ability to anticipate needs of the office

• Alignment to Clark Standards of Excellence: Self-Motivated, Results Oriented, Adaptable, Team Player, Accountable, Ethical, Innovative, Resilient, Builds Relationships, Builds People / Teams & Followership, Sets Direction & Executes

Physical Requirements

• Prolonged periods of sitting at a desk.

• Must be able to lift up to 15 pounds at times.

#LI-LG1