System Administrator, Patriot LLC, Kearneysville, WV
Patriot LLC -
Kearneysville, WV,
US
System Administrator
Date Posted: 2024-04-23
Job description
Patriot, LLC is looking for a System Administrator to join our mission critical team in Kearneysville, WV.
The System Administrator provides assistance to users in accessing and using business systems. May also provide. Tier III technical software, problem resolution for customers by performing problem and incident diagnosis as well as guiding users through step-by-step solutions. Provides access maintenance for systems across all levels of the organization. Must be a customer friendly, self-motivated, detailed oriented technician to perform access management for over 25 systems in a very fast paced environment. The Admin Services Technician should have some technical knowledge on operating systems, Microsoft applications, and familiarity with databases. The system administrator should demonstrate excellent customer service skills and the ability to work well independently as well as cohesively as part of a team.
Key Tasks and Responsibilities:
Associate degree is highly desired.
2-5 years of customer service experience is required.
Ability to think "outside the box" and utilize critical thinking skills to troubleshoot unique and difficult issues.
Ability to manage multiple priorities simultaneously and excellent time management skills.
Ability to communicate effectively, both verbally and written.
Ability to troubleshoot and problem solve.
Relevant certifications are required (CompTIA A+, CompTIA Security+, or similar)
Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law.
Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
To request accommodations for the application process please contact ...@patriotllc.net or call 410-###-####.
About Patriot LLC:
Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers.
In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve.
In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design.
In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas.
As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms.
Lastly, as a "verified" Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available.
As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement.
Company website:
Company address: 9520 Berger Road Suite 212 Columbia MD 21046
The System Administrator provides assistance to users in accessing and using business systems. May also provide. Tier III technical software, problem resolution for customers by performing problem and incident diagnosis as well as guiding users through step-by-step solutions. Provides access maintenance for systems across all levels of the organization. Must be a customer friendly, self-motivated, detailed oriented technician to perform access management for over 25 systems in a very fast paced environment. The Admin Services Technician should have some technical knowledge on operating systems, Microsoft applications, and familiarity with databases. The system administrator should demonstrate excellent customer service skills and the ability to work well independently as well as cohesively as part of a team.
Key Tasks and Responsibilities:
- Uses automated information systems to analyze routine situations.
- Reviews incoming access requests. May receive incoming calls. May prioritize for proper action.
- Must be customer friendly, self-motivated, detail-oriented technician to perform System Account Maintenance for over 25 accounts in a very fast-paced environment.
- Resolves user problems quickly and efficiently.
- Supports users by fulfilling individual requests for information and/or training in the utilization of the various software applications available.
- Conducts technical research to resolve issues as they are presented.
- Interacts with other team members, such as network services, software engineering, and/or applications development to restore services and/or identify and correct the core problem.
- The successful candidate should demonstrate excellent customer service skills and a customer friendly demeanor and can work well on their own as well with a team and maintain professionalism at all times.
- Can balance several critical tasks simultaneously in addition to having strong interpersonal skills.
Associate degree is highly desired.
2-5 years of customer service experience is required.
Ability to think "outside the box" and utilize critical thinking skills to troubleshoot unique and difficult issues.
Ability to manage multiple priorities simultaneously and excellent time management skills.
Ability to communicate effectively, both verbally and written.
Ability to troubleshoot and problem solve.
Relevant certifications are required (CompTIA A+, CompTIA Security+, or similar)
Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law.
Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
To request accommodations for the application process please contact ...@patriotllc.net or call 410-###-####.
About Patriot LLC:
Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers.
In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve.
In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design.
In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas.
As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms.
Lastly, as a "verified" Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available.
As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement.
Company website:
Company address: 9520 Berger Road Suite 212 Columbia MD 21046