Who We Are:

Thompson Hospitality is the nations largestminority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management.? We are a family-run organization with more than thirty years providing servicesbuilt on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time.? As a fast growing company, we have a growth plan to more than double in size over the next three years.? We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose

• Give back to our communities
• Celebrate diversity

• People

• Do the right thing
• Treat people the way you want to be treated
• Always do your best
• Be accountable for our actions

• Performance

• Serve the highest quality food
• Provide world-class service
• Maintain flexibility to better serve our clients

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement

• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

Description

The Hosts role is to warmly greet, seat and assist guests in accordance with matchbox quality standards and appropriately manage guest flow. The Host is a hospitality professional who is warm, genuine, and engaging, as well as efficient and accurate to ensure an extraordinary experience for all our guests.

Summary of Essential Functions

• Greets guests and facilitates seating guests per timing and service standards, which include prolonged standing and walking throughout duration of shift
• Understands and effectively communicates with guests both in person and over the phone ensuring clear expectations using prescribed verbiage
• Cleans and maintains an organized, stocked work area which include, restrooms and outside perimeter of the restaurant

• May assist in clearing and cleaning tables which could require reaching, bending, stooping, lifting and working with cleaning agents
• Knows the food and beverage menu, and is able to speak to the menu from memory.
• Completes side-work tasks as assigned