**Concierge Full Time**

Rockville, Maryland / Residential Property Management Concierge / Full-Time Comstock Holding Companies, Inc. (Nasdaq: CHCI) is a leading real estate development, asset management and real estate services company that has designed, developed, constructed and managedseveral thousand residential units and millions of square feet of residential and mixed-use projects throughout the Washington, D.C. metropolitan market since 1985. In 2019, Comstock completed the disposition of its for-sale homebuilding operation to focus exclusively on commercial real estate investment, development, asset management and real estate related services. Anchoring CHCIs transition is a long-term asset management agreement covering two of the largest transit-oriented, mixed-use developments in the Washington, D.C. area; Reston Station, a 5+ million square foot transit-oriented and mixed-use development in Reston, Virginia, and Loudoun Station, a nearly 2.5 million square foot transit-oriented, mixed-use development in Ashburn, Virginia, and additional development assets. Comstocks significant experience with entitling, designing, developing, and managing a diverse range of properties including mixed-use (commercial and residential) properties, hotels, apartments, condominiums, and large-scale infrastructure projects, including commercial parking garages serving Metro commuters.

Comstock Holding Companies, Inc. is publicly traded on NASDAQ under the symbol CHCI. For more information, visit .

We offer a competitive salary with potential for **bonus**, generous **benefit package** (e.g., Medical, Dental, Vision, 401K Match, Life), opportunities for **advancement**, **annual professional developmen**t funds, **employee discount**, friendly work environment and more! To learn more about Comstock Companies and how you can grow your career with our expanding portfolio, please visit: and apply today!

Comstock is currently seeking a full-time Concierge Monday-Friday from 4 pm - 12 am at our new property in Rockville, MD. S/he will demonstrate the ability to provide exceptional customer service at the front desk for all residents and guests. This is an exciting opportunity to develop your career with a growing company! **Responsibilities**

+ Provide Class A customer service Building a good rapport with residents and going above and beyond whenever possible

+ Meet and greet all visitors such as residents, guests and prospects

+ Respond to tenant questions and complaints in a timely manner

+ Ensure that only authorized individuals enter the building

+ Manage incoming phone calls and direct them to the appropriate destination

+ Manage resident packages and mail, including scanning incoming and outgoing packages in a timely manner

+ Coordinate reservation for amenity space, loading elevators and loading dock

+ Complete daily building walks, looking for maintenance items, reorganizing furniture/dcor and cleaning up whenever needed

+ Stay in compliance with fair housing regulations

+ Work scheduled shifts, including weekends

+ Perform other duties as needed

**Qualifications**

+ High School Diploma or equivalent (GED)

+ Strong customer service background

+ 1 year of concierge or high-end customer service experience is needed and 3 years is preferred

+ Ability to work holidays required. Flexibility to pick up additional shifts, as needed

+ Proficient in Microsoft Office, particularly Outlook, Word and Excel

+ Outgoing personality with ability to relate to diverse group of people

+ Strong problem-solving skills

+ Strong sense of urgency

+ Must be highly credible and trustworthy, and operate with high degree of integrity

+ Must hold oneself and others accountable and strive for a high level of excellence

+ Must have a positive, can-do attitude and be able to fuel growth and innovation

+ Must be customer-focused and results-oriented

+ Must want to continuously learn and develop

+ Exceptional oral and written communication, active listening, and organizational skills

+ Ability to establish strong working relationships with others in team setting

+ Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment

+ Self-directed and able to work independently, with minimal supervision