RemX is seeking Healthcare Customer Service Reps for On-Site opportunities
MUST BE AVAILABLE TO WORK ONSITE
Location: Onsite, Costa Mesa, CA 92626
Pay: $22 | Bilingual Spanish $23.00
Hours: Must be available to work between the hours of 9:00AM- 8:00PM and available to work at least 1 weekend day.
Training schedule is 8AM - 4:30PM local PST
Job Responsibilities:
Inbound calls only
Respond to and own consumer inquiries and issues
Provide education and status on previously submitted pre-authorizations or pre-determination requests
Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance