The Senior Investment Operations Officer responsibilities include coordinating activities between client services, trust operations and the back-office service provider, partnering with staff to develop best practices and tools to improve workflows and efficiency and managing and providing leadership across simultaneous work requests and projects.
Senior Investment Operations Officer DUTIES & RESPONSIBILITIES: Duties will include, but are not limited to the following:
Provide leadership to a team of associates whose roles span multiple workflows across the Operations team.
Cash Operations: Oversee the reconciliation of the CCT DDA's (Main trading account, checking, ACH & Wires, OMNI). Oversee and manage the processes for cash reversals, cash disbursements, asset related cash and fee processing.
Client Service Support: Provide comprehensive client service support by answering questions, facilitating data and searching for opportunities to improve workflows.
Data Setup/Maintenance: Oversees security setups, maintenance, pricing and reviews back-office service provider data for accuracy. Proactively reviews data integrity between the accounting system, OMS, and CRM systems.
Fund valuation/accounting: Oversee and process the valuation for several collective investment funds. Oversee daily NSCC processing.
Trade Reconciliation: Oversee the trade lifecycle process for the internal OMS, including trade processing, corrections, post-trade and settlement. Act as liaison between the back-office processor and external investment managers for custody trade issues. Oversee the reconciliation of client/fund accounts and assist staff to research cash and security discrepancies for both custody and external custody accounts.
Process development and improvement: Work closely with different teams including client services, compliance, trading and investments to implement efficient processes and workflows. Proactively review current processes to identify areas for improvement and implement effective changes. Help to create initial workflow documentation and identify updates for current procedures.
Provide back-up to other employees in Trust Operations.
Candidate will possess a proactive and positive approach to continuous improvement
Proven interpersonal, team oriented skills.
Strong knowledge of securities transactions, applicable regulations, and internal controls
Self-starter with a strong initiative and ability to work independently
Able to organize/manage multiple priorities and projects coupled with the flexibility to quickly adapt to ever changing business needs and requirements
High attention to detail, excellent follow-through
Strong spreadsheet, database, and reporting skills. Experience with Excel, Word, Access and Outlook
Sound decision making and judgement in resolution of moderate to complex issues
Senior Investment Operations Officer EXPERIENCE:
5+ years of experience in Financial Services, Trust Operations or a Treasury role
2+ years of experience in a supervisory role
Knowledge of order management systems (Charles River, Moxy, Bloomberg AIM) and accounting systems (FIS Global Plus, AddVantage, Charlotte, TrustDesk, Advent Axys, Advent APX, Black Diamond, SEI Trust3000) are a plus.