Product/ Business Analyst

Reston, VA - Onsite

Direct Hire

$80,000 - $105,000



Job Description:



We are seeking a dynamic and experienced Product Analyst to join our growing team. As a key member of the Product Management Department, you will work closely under the direction of the Product Management Director to craft business and functional requirements for user-friendly applications, focusing on optimizing the adoption rate and enhancing our software products. The ideal candidate will have a strong background in software development, excellent analytical skills, and a passion for delivering high-quality products that meet customer needs.

The Product Analyst will be responsible for the following:

• Conduct in-depth analysis of software products based on gathered user feedback, market trends, and competitor offerings


• Collaborate with cross-functional teams to gather functional and non-functional requirements


• Elicit, document, and prioritize product requirements and specifications


• Develop features and user stories with detailed acceptance criteria


• Maintain and update user guides


• Ensure traceability from high-level requirements to software specifications and test cases


• Conduct market and customer research to inform product direction


• Review feature requests and operational issues, prioritizing them for releases


• Collaborate with Software Developers and QA Engineers to ensure clear understanding of business needs, user expectations, and to jointly troubleshoot any arising issues


• Create application and data workflow diagrams


• Communicate priorities and status to internal stakeholders


• Collaborate with customers to understand requirements and address issues


• Work with internal stakeholders to clarify requirements and ensure alignment product delivery


• Facilitate resolution to requirements conflicts between stakeholders


• Deliver high-quality work while operating as a team player


• Identify areas for improvement and contribute to solutions


• Provide training to staff on requirements gathering, analysis, and review


• Other projects as assigned by the Director of Product Management and/or COO

Required Skills:

• Support the long-range direction of the product department function


• Direct the design, management, and support the implementation of applications and systems in Operations


• Monitor and analyze technology and trends that could improve the company's products and performance


• Establish technology standards and communicate technical information to the organization


• Keep an updated risk management report with all the Operations and implementations, including mitigation, probability and impact


• Keep updated a general plan of development and ongoing implementations for the different developed products


• Monitor queue to ensure that all necessary orders and requests are checked and released on time


• Create and facilitate efficient and cost-effective solutions and analyze systems specifications to meet business requirements


• Experienced in system design, analysis, and requirements gathering


• Knowledge of key elements of effective software requirements and specifications


• Great knowledge of IT processes and willingness to constantly update knowledge


• Inbuilt ability to multi-task, working on more than one issue simultaneously


• Strong character under pressure with excellent work ethic and professionalism


• Self-starter; resourceful


• Strong sense of responsibility and ownership


• Effective communicator with excellent written and verbal communication skills; good listener with strong interpersonal skills


• Excellent presentation skills with demonstrated ability, experience, and presence to credibly engage a wide range of stakeholders including clients and potential clients


• Must be authorized to work in the U.S. with English as the main language; ability to travel internationally as required


• Fluent in French or Spanish is a plus