AV Specialist, Insight Global, Washington, DC
Insight Global -
Washington, DC,
US
AV Specialist
Date Posted: 2024-05-06
Job description
Insight Global is looking for an AV Specialist sitting fully on-site in SW, Washington, DC supporting a large government customer. Responsibilities may include but are not limited to:
-Monitor incoming and requests for assistance with AV setups via Ivanti Ticketing System.
-Disburse and retrieve scheduled AV Mobile Resources such as Microsoft Surface Hubs and Avocor Interactive Display Units.
-Assist Classroom Instructors with direct basic instructions on the daily use of the AV Units.
-Perform conference room setup of table and chairs in the specified configuration. Creating a Visio drawing of the room configuration for all scheduled setups.
-Perform programming and repairs to agency owned Crestron AV equipment.
-Perform daily inspection of all TSI Conference Rooms, ensuring all systems are operational.
-Perform and routine cleaning of all TSI conference rooms, providing a daily log displaying that day and time the inspections were done.
-Perform and routine cleaning of audio and video equipment.
-Diagnose and resolve media system problems in classrooms.
-Serve as onsite POC for Quarterly Maintenance of all TSI Conference Room Systems.
-Serve as POC on all new installations of AV equipment.
-Maintain inventories of audio-visual backup devices.
-Maintain all AV and Interactive display units and perform upgrades in firmware and patches weekly. Provide a weekly report of all equipment and system statuses.
-Create programming documentation within Teams to keep the Enterprise Telecommunication staff updated on all settings and programming.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Required Skills & Experience
-Experience with installing AV equipment
-Professional experience with Audio Visual Technologies and Systems, including navigation of Microsoft Surface Hubs, Avocor Smart Boards and Crestron AV systems.
-Experience with Microsoft 365 products including Microsoft Teams in support of Cloud-based enterprise telephony and Unified Communications.
-Ability to troubleshoot and resolve technical issues and train end users on technology solutions.
-Well versed with Telephony Systems, including installation and monitoring of Teams Telephone handset.
-Eligible for Public Trust Clearance
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
-Monitor incoming and requests for assistance with AV setups via Ivanti Ticketing System.
-Disburse and retrieve scheduled AV Mobile Resources such as Microsoft Surface Hubs and Avocor Interactive Display Units.
-Assist Classroom Instructors with direct basic instructions on the daily use of the AV Units.
-Perform conference room setup of table and chairs in the specified configuration. Creating a Visio drawing of the room configuration for all scheduled setups.
-Perform programming and repairs to agency owned Crestron AV equipment.
-Perform daily inspection of all TSI Conference Rooms, ensuring all systems are operational.
-Perform and routine cleaning of all TSI conference rooms, providing a daily log displaying that day and time the inspections were done.
-Perform and routine cleaning of audio and video equipment.
-Diagnose and resolve media system problems in classrooms.
-Serve as onsite POC for Quarterly Maintenance of all TSI Conference Room Systems.
-Serve as POC on all new installations of AV equipment.
-Maintain inventories of audio-visual backup devices.
-Maintain all AV and Interactive display units and perform upgrades in firmware and patches weekly. Provide a weekly report of all equipment and system statuses.
-Create programming documentation within Teams to keep the Enterprise Telecommunication staff updated on all settings and programming.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Required Skills & Experience
-Experience with installing AV equipment
-Professional experience with Audio Visual Technologies and Systems, including navigation of Microsoft Surface Hubs, Avocor Smart Boards and Crestron AV systems.
-Experience with Microsoft 365 products including Microsoft Teams in support of Cloud-based enterprise telephony and Unified Communications.
-Ability to troubleshoot and resolve technical issues and train end users on technology solutions.
-Well versed with Telephony Systems, including installation and monitoring of Teams Telephone handset.
-Eligible for Public Trust Clearance
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.