PATIENT OBSERVATION MANAGER, Evening Shift, Fairfax, VAClick Here to Apply OnlineJob Description Crothall Healthcare Salary: Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.Job SummarySummary: As a Patient Observation Manager, you will be responsible for the effective leadership of a team within a hospital setting.Key Responsibilities:Orients, trains, and develops all levels of personnel such as; patient observation attendants, dispatchers, trainers, transporters, couriers, and driversAssists in coordination of Patient Observation activities and services with other departmentsAbility to understand and apply knowledge of basic patient observation concepts, infection control practices, and proper body mechanicsMaintains a collaborative environment of highly motivated associatesUnderstands and able to determine, explain, and develop dispatcher logic, patient observation and transporter activities; monitor and supervise dispatcher activityAssists unit director in achieving financial objectives; ensures department operates within budget; assists controlling departmental expensesEnsures proper operation of software programs, page and phone handling systems within the departmentEnsures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDCManagement of patient observation add-on services such as, but not limited to; patient observation, lift, courier, valet or shuttle, where applicable.Preferred Qualifications:Two-year college degree or equal-related experience preferredManagement experience in hospital environment and/or patient observation/transportation highly desiredEffective organizational and time management skillsAnalytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activityExcellent judgment skills for problem solving of performance of associates', the coordination of hospital activities, and enforcement of policies in stressful situationsExcellent interpersonal skills necessary; ability to interact with a wide range of staff and hospital personnel in a professional manner; customer service skills must be strong, genuine and noticeableEffective verbal, listening and written communication skillsAdvanced skills in Excel, Word, PowerPoint, and OutlookApply to Crothall todayCrothall is a member of Compass Group USAClick here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Crothall maintains a drug-free workplace.Associates at Crothall are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Req ID: 1252848Crothall Healthcare TRISHA SOMMERNESS [[req_classification]]