Career Opportunities with The Jane Pauley Community Health Center, IncA great place to work.Careers At The Jane Pauley Community Health Center, IncShare with friends or Subscribe!Current job opportunities are posted here as they become available.Subscribe to our RSS feeds to receive instant updates as new positions become available.Please note The Jane Pauley Community Health Center prioritizes candidates who complete their application in full. It will take approximately five minutes to complete the application.Welcome to Jane Pauley Community Health Center! We are seeking professionals to join

16th Street

Health Center

as

Patient Service Representative.Our competitive employment offerings include:Have Balance: Investing in YOUOffice hours M-F, 8 a.m.-5 p.m.Medical, vision, and dental plansGenerous vacation time401K plan and match at 6%Paid life insurance plansWork anniversary recognitionBe Supported: A Team-Based ApproachA support structure to care for diverse patient populationsOpportunities to grow your skills, while improving our organizationDirect access to and communication with executive leadershipChange Lives: Caring for Our CommunitiesFederal and grant funding to help those who need it mostKey partnerships with major health systems and local groupsCommitment to diversity, equity, and inclusion in meeting needs of our patients and employeesJob Summary: Patient Service Representative (PSR)The Patient Service Representative (PSR) serves as the main point of contact for patients both in person and on the phone. The PSR communicates with patients in a warm, friendly manner to obtain information needed for scheduling and registering patients. The PSR ensures that all demographics and insurance information is collected and correctly entered into the Electronic Health Record (EHR).Responsibilities:Demonstrates exceptional customer service and communicates effectively with patients and patients families.Interacts with patients in a friendly, respectful manner.Determines information needed for patient registration and provides appropriate documentation.Determines and verifies insurance status and/or patient s eligibility for financial assistance programs and collects appropriate documentation from patients and patients family.Collects patient co-payments and practices proper money handling as defined by JPCHC standards.Answers telephone calls by the third ring.Transfers calls appropriately.Assists with medical record requests.Prepares and mails patient correspondence as directed.Continually monitors voicemail to ensure all messages are appropriately addressed before the end of the day.Responsible for neatness and appearance of the patient waiting area.Participates in all departmental and organizational meetings.All other duties as assigned.Knowledge of medical office practices

required.Excellent written and oral communication

required.Two years of experience in an ambulatory healthcare setting

preferred.High school diploma or GED

preferred.More about Jane Pauley Community Health Center:Join a rewarding place to make a difference.Working at Jane Pauley Community Health Center (JPCHC) is more than a job. It is a place to achieve work-life balance and join a collaborative team that makes a direct impact on our local communities in Central Indiana.Our mission as a Federally Qualified Health Center (FQHC) is to promote a healthy community through the provision of accessible, respectful, and integrated healthcare with local partners to any and all individuals and families, regardless of insurance status. It is for this reason Indy s own Emmy-winning TV news personality

Jane Pauley

lends her name to our organization. Today, we are experiencing exciting growth to which you can lend your talents!Invest your skills in changing lives and let us invest in you! Thank you for considering being part of our passionate team.

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