Supervisory Program Analyst, U.S. Department of State, Washington, DC
U.S. Department of State -
Washington, DC,
US
Supervisory Program Analyst
Date Posted: 2024-04-20
Job description
SummaryThis position is located in the Office of Adjudication, Adjudication Policy Division, Passport Services, Bureau of Consular Affairs (CA/PPT/S/A/AP). As Chief of the Division, the incumbent performs both supervisory and program management, coordination, and analysis functions focused on developing and maintaining global passport and U.S. nationality adjudication policies and procedures for implementation by the passport agencies/centers and overseas post.Learn more about this agencyHelpOverview* Accepting applications* Open & closing dates04/11/2024 to 04/25/2024* Salary$139,395 - $181,216 per year* Pay scale & gradeGS 14* HelpLocation1 vacancy in the following location:* Washington, DC 1 vacancy* Remote jobNo* Telework eligibleYes-as determined by the agency policy.* Travel RequiredOccasional travel - Occasional Travel Required* Relocation expenses reimbursedYes-Relocation may be authorized* Appointment typePermanent -* Work scheduleFull-time -* ServiceCompetitive* Promotion potential14* Job family (Series)0343 Management And Program Analysis* Supervisory statusYes* Security clearanceTop Secret* Drug testYes* Position sensitivity and riskCritical-Sensitive (CS)/High Risk* Trust determination processSuitability/FitnessNational security* Announcement numberCA-2024-0152* Control number786095000HelpThis job is open to* Internal to an agencyCurrent federal employees of this agency.* Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee.Clarification from the agencyU.S. Department of State employees within the Bureau of Consular Affairs, and CTAP employees onlyHelpDuties* Plans and manages the formulation and dissemination of global passport and U.S. nationality adjudication policies and procedures for implementation by the passport agencies/centers and overseas posts.* Leads and/or conducts reviews of organizational directives, formal policies, and operational processes to determine whether they promote an efficient and effective adjudication policy program, and to confirm that they reflect current requirements.* Plans work to be accomplished by subordinate employees; sets and adjusts priorities; and prepares schedules for completion of work that reflects the complexities of a major program.* Assigns work to subordinate employees based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.* Reviews and analyzes current policies, standards, and criteria governing the assigned programs to determine whether they are in consonance with Bureau and Departmental policies and directives, and applicable laws and other relevant Federal agencies.HelpRequirementsConditions of Employment* U.S. Citizenship is required.* Incumbent will be subject to random drug testing.* Must be able to obtain and maintain a Top Secret security clearance.QualificationsApplicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.Qualifying specialized experience must demonstrate the following:* Experience applying knowledge of administrative laws, policies, regulations, and precedents to assess programs;* Experience conducting complex program and project analysis and developing corresponding recommendations; and* Experience participating, developing, and implementing U.S. nationality adjudication policies, programs and procedures.There is no substitute of education for specialized experience for the GS-14 position.In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:* Ability to assign, review, and supervise the work of others;* Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;* Ability to adjust to change, work pressures, or difficult situations without undue stress;* Willingness to consider new ideas or divergent points of view; and* Capacity to "see the job through."EducationEducation requirements do not apply to this vacancy announcement.Additional information* For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) ###-#### or ...@state.gov.* If eligible, telework and/or remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite.* Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.Read more* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job. Note: Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating.Applicants who meet the minimum qualification requirements, as described in the "Qualifications" section of this announcement, will be assigned a score between 70 and 100. The assessment is used to measure the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position. Your qualifications will be evaluated on the following competencies:* Ability to apply knowledge of administrative laws, policies, regulations, and precedent* Ability to communicate effectively orally and in writing.* Ability to make decisions* Ability to supervise.* Knowledge of policies and procedures that relate to examination and adjudication.* Skilled in devising and implementing systems to monitor and evaluate programs.Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview.Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority.You may preview questions for this vacancy.* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.* Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.2. Most recent SF-50s (Notification of Personnel Actions), if you are a current eligible DOS employee (per 3 FAM 2313.4(a)(5)), including current employees applying under a non-competitive hiring authority. The SF-50s must show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information (e.g., promotion, within-grade increase, and separation SF-50s). Award SF-50s often do not show the required information.3. Performance appraisal, strongly encouraged for current eligible DOS employees. Submit a copy of your most recent (i.e., usually within the last 18 months) final (i.e., not a mid-year review) official (i.e., signed by the rating official and in original format) annual performance appraisal for the hiring manager's consideration. If a performance appraisal is not available, you may provide a statement and/or a statement from your supervisor explaining the reason one is not available and your servicing HR Office contact information (name, email address, phone number).Note: You may be requested to provide an appraisal to the hiring official if one was not provided with your application. To receive a promotion, the employee's most recent performance rating must be "fully successful" or an equivalent level or higher. Employees who are tentatively selected to receive a promotion will be required to provide performance documentation within two business days of request. Servicing HR Offices may be contacted to verify performance ratings.4. Non-competitive hiring authority eligibility documentation, if applicable. If you are a current eligible DOS employee applying under a non-competitive hiring authority, you must submit proof of non-competitive eligibility with your application. For information related to Schedule A hiring authority for individuals with disabilities visit OPM's hiring information site.5. CTAP documentation, if applicable. Visit our agency's CTAP site for required documentation.If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.* How to ApplyPrepare your application in USAJOBSTo start your application, click Apply and we'll walk you through the process to attach a resume and any required documents.During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.STEP 3: Complete the online assessment questions.STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency's Civil Service selection process site.Technical assistance with your on-line application is available through the Help Desk at ...@monster.com or by calling (866) ###-#### between the hours of 7:00 a.m. and 7:00 p.m. ETAlternate Application ProceduresIf applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.Agency contact informationBarbara Jones-GrantPhone771-###-####Fax000-###-####...@state.govAddressU.S. Department of State600 19th Street, N.W.Attn: CA/EX/HRDWashington, District of Columbia 20520United StatesLearn more about this agencyNext stepsAfter all application packages are received, we will review applications and evaluate applicants' qualifications. Then, in approximately two weeks after this announcement closes, we will refer candidates, as described in the "How You Will Be Evaluated" section, to the hiring manager for selection consideration. Your application status will be updated up to four times during the following hiring phases:* After applications are received.* After applications are assessed to determine qualifications.* After candidates are referred to the hiring manager.* After a selection is made.For the selected candidates who receive a tentative job offer, we will conduct a suitability review and/or security background investigation that generally takes an average of at least two to six months.* Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.* Equal Employment Opportunity (EEO) Policy* Reasonable accommodation policy* Financial suitability* Selective Service* New employee probationary period* Signature and false statements* Privacy Act* Social security number requestHelpRequired DocumentsAll required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.2. Most recent SF-50s (Notification of Personnel Actions), if you are a current eligible DOS employee (per 3 FAM 2313.4(a)(5)), including current employees applying under a non-competitive hiring authority. The SF-50s must show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information (e.g., promotion, within-grade increase, and separation SF-50s). Award SF-50s often do not show the required information.3. Performance appraisal, strongly encouraged for current eligible DOS employees. Submit a copy of your most recent (i.e., usually within the last 18 months) final (i.e., not a mid-year review) official (i.e., signed by the rating official and in original format) annual performance appraisal for the hiring manager's consideration. If a performance appraisal is not available, you may provide a statement and/or a statement from your supervisor explaining the reason one is not available and your servicing HR Office contact information (name, email address, phone number).Note: You may be requested to provide an appraisal to the hiring official if one was not provided with your application. To receive a promotion, the employee's most recent performance rating must be "fully successful" or an equivalent level or higher. Employees who are tentatively selected to receive a promotion will be required to provide performance documentation within two business days of request. Servicing HR Offices may be contacted to verify performance ratings.4. Non-competitive hiring authority eligibility documentation, if applicable. If you are a current eligible DOS employee applying under a non-competitive hiring authority, you must submit proof of non-competitive eligibility with your application. For information related to Schedule A hiring authority for individuals with disabilities visit OPM's hiring information site.5. CTAP documentation, if applicable. Visit our agency's CTAP site for required documentation.If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.HelpHow to ApplyPrepare your application in USAJOBSTo start your application, click Apply and we'll walk you through the process to attach a resume and any required documents.During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.STEP 3: Complete the online assessment questions.STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency's Civil Service selection process site.Technical assistance with your on-line application is available through the Help Desk at ...@monster.com or by calling (866) ###-#### between the hours of 7:00 a.m. and 7:00 p.m. ETAlternate Application ProceduresIf applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.Read moreAgency contact informationBarbara Jones-GrantPhone771-###-####Fax000-###-####...@state.govAddressU.S. Department of State600 19th Street, N.W.Attn: CA/EX/HRDWashington, District of Columbia 20520United StatesLearn more about this agencyNext stepsAfter all application packages are received, we will review applications and evaluate applicants' qualifications. Then, in approximately two weeks after this announcement closes, we will refer candidates, as described in the "How You Will Be Evaluated" section, to the hiring manager for selection consideration. Your application status will be updated up to four times during the following hiring phases:* After applications are received.* After applications are assessed to determine qualifications.* After candidates are referred to the hiring manager.* After a selection is made.For the selected candidates who receive a tentative job offer, we will conduct a suitability review and/or security background investigation that generally takes an average of at least two to six months.Read moreFair & TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.* Equal Employment Opportunity (EEO) Policy* Reasonable accommodation policy* Financial suitability* Selective Service* New employee probationary period* Signature and false statements* Privacy Act* Social security number requestPrintShare* Email* Facebook* LinkedIn* TwitterHelpOverview* Accepting applications* Open & closing dates04/11/2024 to 04/25/2024* Salary$139,395 - $181,216 per year* Pay scale & gradeGS 14* Location1 vacancy in the following location:* Washington, DC 1 vacancy* Remote jobNo* Telework eligibleYes-as determined by the agency policy.* Travel RequiredOccasional travel - Occasional Travel Required* Relocation expenses reimbursedYes-Relocation may be authorized* Appointment typePermanent -* Work scheduleFull-time -* ServiceCompetitive* Promotion potential14* Job family (Series)0343 Management And Program Analysis* Supervisory statusYes* Security clearanceTop Secret* Drug testYes* Position sensitivity and riskCritical-Sensitive (CS)/High Risk* Trust determination processSuitability/FitnessNational security* Announcement numberCA-2024-0152* Control number786095000This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/786095000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.