The Supervisor, Pharmacy Operations will serve as a member of the pharmacy management team. He/she will provide leadership and be responsible for management of multiple pharmacies, services and clinical pharmacists. He/she will be responsible for development of new programs, performance improvement, and other management activities in collaboration with other departments. Minimum Education

Bachelor's Degree Graduate of an accredited School of Pharmacy. Bachelor of Pharmacy and/or Doctor of Pharmacy (PharmD) preferred. .

Minimum Work Experience

5 years At least 5 years of Pharmacy practice experience (minimum 3 years in a hospital setting). 1 year supervisory or 2 years administration/team leader experience. .

Required Skills/Knowledge

Individual with an expertise in inpatient pharmacy operations and practices. A strong knowledge of JCAHO and other regulatory agencies' requirements. Ability to lead and manage clinical pharmacists on a daily basis.

Experienced in department budgeting. Proficient in compiling and analyzing data to support decision making.

Required Licenses and Certifications

Pharmacist Pharmacist Licensure in the District of Columbia .

Functional Accountabilities

Strategic Planning

* Contribute to the strategic plan for the department services, including short-term and long-term goals.

* Implement stragetic plans to improved inpatient workflow processes for pharmacists.

* Collaborate with upper management to evaluate the current inpatient processes as well as new programs that will improve effectiviness, feasibility, and cost.

* Ensure compliance with organization and departmental policies and procedures, as well as regulatory standards.

Compliance Management

* Provide accurate record keeping and documentation for dispensing activities in compliance with regulatory standards.

* Facilitate in off-site storage of records/documentation as well as retrieval based on regulatory standards.

* Communicate IT record keeping needs to informatics pharmacist(s) as needed to maintain compliance based on regulatory standards.

Pharmaceutical Care Operations

* Review and update compounding formularies annually.

* Maintain adequate equipment for compounding and create a plan for regular maintenance for equipment.

* Maintain and document appropriate storage of all medications in the main inpatient and satellite pharmacies.

* Work with reverse distributor to ensure thorough inventory outdate checking.

Human Resource Management

* Provide oversight of all clinical pharmacists to achieve accurate and precise work.

* Assess employee skills and aptitude; provide development and career advancement opportunities when appropriate

* Develop, implement and monitor performance improvement plans when indicated. Initiate corrective/disciplinary action

* Assist with scheduling of clinical pharmacists as well as provide orientation for new clinical pharmacists and document their training in their HR files.

Organizational Accountabilities

Organizational Accountabilities (Leader)

Deliver

* Set and clearly communicate team goals and priorities in alignment with departmental goals and budgets

* Develop the budget and assign resources to meet the team goals

* Provide the resources and guidance required for employees to perform effectively

* Develop procedures to ensure high safety and quality, and course-correct as needed

* Identify customers' needs and ensure service excellence in meeting those needs

Engage

* Be the link between the department and the team in defining the strategies to meet team goals

* Provide prompt and clear feedback to staff and support their performance

* Ensure team adherence to organizational regulations

* Manage the working environment to promote productivity and motivation

* Represent the team in clearing obstacles to high performance

* Hire staff and develop their capabilities

* Monitor and promote strong employee engagement

Grow

* Encourage and share new ways of making the right work easier to do

* Recognize and share incremental improvements in operations

* Promote the success of organizational and department initiatives by clearly aligning programs to the mission