**Job Details**

**END USER SUPPORT SPECIALIST - (52)**

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Job Title END USER SUPPORT SPECIALIST Location HAMPTON, VA 23666 US (Primary)

Category Information Technology Job Type Full-Time Career Level Experienced (Non-Manager) Education Bachelor's Degree Security Clearance Required Secret Job Description **Job Description:**

Ignite is currently recruiting for End User Support Specialists supporting a US Air Force contract. This position will be full-time, within a long-term contract. This individual will provide technical assistance to computer users in support of the web-based application. They will answer questions or resolve computer problems for clients in person, or via telephone or electronically. They will provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

**This position is contingent upon Contract Award.**

**This position requires a Secret Security Clearance and a IAT Level II certification (Security +).**

Job Requirements **Required Skills:**

* Familiar with web-based and/or cloud-based applications

* Familiar Help Desk ticketing methods and processes

**Required Experience:**

Bachelor's Degree with 5-10 years of related experience.

We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.