Overview:
The Concierge is a critical team member responsible for providing excellent customer service and acting as the first point of contact for guests, visitors, and vendors. This dynamic role requires adaptability, strong communication skills, and the ability to handle a variety of tasks in a fast-paced environment. The Concierge plays a vital role in creating a positive and welcoming experience for everyone they interact with.
Key Responsibilities:
Qualifications:
Excellent interpersonal and communication skills.
Strong problem-solving and multitasking abilities.
Ability to remain calm and professional in a fast-paced and ever-changing environment.
Knowledge of the local area, attractions, and services.
Experience in a customer service or hospitality role is preferred.
Familiarity with reservation systems and other related software is a plus.
Benefits:
About Commonwealth Senior Living: Commonwealth Senior Living is an esteemed senior living organization, employing approximately 2,000 dedicated associates. As a four-time recipient of the Great Place to Work certification, we are recognized for our commitment to our employees and the quality care we provide to seniors. Join our team and make a positive difference in the lives of our residents.
At Commonwealth Senior Living, we firmly believe in providing equal employment opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse work environment, free from discrimination and harassment of any kind. We steadfastly prohibit any form of discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We uphold these principles in accordance with the highest standards set by the law and strive to foster a workplace where every individual is respected, valued, and empowered to thrive.
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