Acuity, Inc. is seeking an enthusiastic, motivated, and driven professional to fill the role of Technical Support Specialist. We are looking to hire the best and brightest IT professional to further assist and support our growth. The ideal candidate will not only fulfill assigned tasks but remain proactive when tasks are completed. We require a professional presence when engaging co-workers, staff, and guests of Acuity while working in our Reston, VA office. Candidates must reside in the DMV area and work onsite 3 days a week in Reston, VA.
ResponsibilitiesThe role can be performed primarily remotely but will require in-person attendance at Acuity HQ as determined by the supervisor. The primary responsibilities of the Technical Support Specialist include:
User Support:
Troubleshooting and Problem Resolution:
Technical Knowledge:
Documentation:
Hardware and Software Installation:
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