Customer Service Rep, Applied Industrial Technologies, All cities, VA


Applied Industrial Technologies -
N/A
All cities, VA, US
N/A

Customer Service Rep

Job description

** Customer Service Rep**

Location: Forest, VA, US, 24551

Company: 1110-Applied Industrial Technologies Customer service professionalsdont pass up this opportunity for a great opportunity with a global industrial distribution company that allows you todo far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it.

You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude.

This is a great starting point from which to grow toward a sales or management career. If you enjoy the challenge of finding just the right part or the right solution to fulfill a customers needs, and you have the background were looking for, we want to talk with you!

* Assist customers by phone and in person at our facility

* Help customers get the parts they need

* Interact extensively with customers to clarify their needs, research, and recommend parts

* Meet / exceed monthly sales goals while increasing customer satisfaction

* Provide quotes

* Take orders

* Provide post order service

* Physically measure specs on a wide variety of parts

**REQUIREMENTS**

Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical.

Specific qualifications for the role include:

* Minimum 6 months of customer service experience

* Mechanical and mathematical aptitude

* Excellent telephone skills

* Ability and desire to learn new systems and processes quickly

* Strong computer skills, particularly Excel

* High school diploma or equivalent

* Valid driver's license and clean driving record (MVR)

* SAP / ERP experience, preferred

* Knowledge of industrial distribution products and hydraulics, preferred

Benefits

As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. We are committed to your professional development and with ongoing training. Here is just some of what we have to offer:

* Base salary and bonus opportunities

* Health, vision, and dental coverage, 401(k) w/ company match

* Paid vacation, sick time, and company holidays, Tuition reimbursement

* Personalized training and development program

* Career development and advancement opportunities

**Build a rewarding career with a global leader in industrial distribution!**

**Applied Industrial Technologies (NYSE: AIT)** is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

**We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.**

If you need accommodation for any part of the employment process because of a disability, please send an email to ...@applied.com or call 216-###-#### to let us know the nature of your request.

**Nearest Major Market:** Lynchburg

**Nearest Secondary Market:** Virginia

**Job Segment:** Customer Service Representative, Hydraulics, ERP, SAP, Customer Service, Engineering, Technology

Provider Description Enabled SAP as service provider

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**Job Details**

**Description**

LeafFilter Gutter Protection Installers needed for immediate work as independent contractors. We provide in-depth knowledge so you can correctly and efficiently install our gutter protection system. We provide you with pre-sold jobs along with all the materials needed to install daily. The best part is we provide weekly direct deposit pay and do not require you to ever complete any estimates or sales.

* Pre-sold jobs all you do is show up and install with the ability to complete on average 2 jobs per day

* Flexible schedule you set your own work schedule, work part-time, full-time or as needed

* Weekly Pay we pay per job and pay weekly through direct deposit, no more waiting weeks or months to be paid

* Comprehensive Instruction learn how to install our system the right way, the first time

* Onboarding Assistance well help you obtain general liability and/or workers comp insurance if you dont already have it

* Advancement many installers move on to become employees as Field Trainers, Service Technicians, and Install Project Managers

**Responsibilities:**

* Installation Correct installation of gutter protection system on customers home following established training guidelines

* Inventory - maintain accurate inventory and equipment for installations

* Post Install Review Complete walkaround of home post-installation and provide customer with certificate of completion

**Requirements:**

* Reliable truck, van or SUV that can carry ladders

* Active and valid drivers license

* Multi-height and adjustable ladders (24, 26 adjustable, and 32 feet in height)

* Functioning tools to include drills, speed square, saw or grinder, etc.

* Valid general liability insurance or the ability to obtain

*Please contact ...@leaffilter.com for immediate consideration.*

*#IND123*

We would like to welcome you to the team, apply today!


Full-time 2024-06-02
N/A
N/A
USD

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