Description

About AWS

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon Web Services (AWS) is looking for a motivated, goal-driven individual to join our Data Center Engineering Operations Team! The Data Center Engineering Operations Technician (EOT) serves a key role as a cornerstone of facility operations, supporting Amazon within its owned and operated data centers. All data center equipment supporting customer services must maintain better than 99.999% uptime.

The EOT is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves conducting both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The EOT serves as an operator as well as a first-line resource reporting to a sites Data Center Facility Manager (FM), receiving daily instruction from the Chief Engineer (CE) and interacting with third party vendors. The EOT maintains training compliance as related to their role of operating, troubleshooting and repairing electrical and mechanical equipment.

This equipment includes, but is not limited to:

* Stand-by emergency generators

* Low and medium voltage electrical systems

* Uninterruptible Power Supplies (UPS)

* Automatic Transfer Switches (ATS)

* Chilled water systems

* Water treatment systems

* Building automation systems

* Fire detection and air quality monitoring systems

* Server racks

Also expected from the EOT is the ability to execute small-to-medium impacting projects from conception to completion. These projects involve moderate amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in controlled environments. The EOT will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results. The goals of such projects are to drive innovation and resiliency while reducing operational costs in the facilities.

Inclusive Team Culture

Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.

Mentorship & Career Growth

We have a career path for you no matter what stage youre in when you start here. As we strive to become Earths Best Employer, we know we must continuously raise our performance bar. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. Finding purpose and fulfillment is essential across all aspects of our lives, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.

Key job responsibilities

The EOT is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves conducting both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The EOT serves as an operator as well as a first-line resource reporting to a sites Data Center Facility Manager (FM), receiving daily instruction from the Chief Engineer (CE) and interacting with third party vendors. The EOT maintains training compliance as related to their role of operating, troubleshooting and repairing electrical and mechanical equipment.

This equipment includes, but is not limited to:

* Stand-by emergency generators

* Low and medium voltage electrical systems

* Uninterruptible Power Supplies (UPS)

* Automatic Transfer Switches (ATS)

* Chilled water systems

* Water treatment systems

* Building automation systems

* Fire detection and air quality monitoring systems

* Server racks

Also expected from the EOT is the ability to execute small-to-medium impacting projects from conception to completion. These projects involve moderate amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in controlled environments. The EOT will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results. The goals of such projects are to drive innovation and resiliency while reducing operational costs in the facilities.

A day in the life

- Working semi-autonomously in operation and maintenance of mechanical and electrical equipment in a data center

- Execution of project scopes of basic complexity

- Providing timely escalation for all facilities-related issues within the data center

- First-line troubleshooting and reporting of facility and high-criticality events within a pre-determined service level agreement (SLA)

- Providing assistance to junior and peer EOTs

- Oversight of third-party vendors to ensure that all work performed is in accordance with established safety protocols, best practices, and local legislation

- Utilization of administrative tools for change management, ticketing, and asset management.

- Flexibility for changes to work schedule depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule.

About the team

The Data Center Engineering Operations Team is a group committed to maintaining the critical data center infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the facility's Mechanical, Electrical, and Plumbing systems operate at near 100% availability while maintaining first-class customer service to the supporting teams and key stakeholders of the data centers.

We are open to hiring candidates to work out of one of the following locations:

Ashburn, VA, USA | Chantilly, VA, USA | Gainesville, VA, USA | Herndon, VA, USA | Manassas, VA, USA | Sterling, VA, USA

Basic Qualifications

- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience

- High school or equivalent diploma

Preferred Qualifications

- 2+ years of data center engineering experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit