Working Title ABC Store Manager Role Title Retail Manager II - 79114 Location Frederick - 069 Job Description SALARY : Up to $51,371

LOCATION

Coopers Plaza

3 West Jubal Early Drive

Winchester, VA 22601

ABOUT ABC RETAIL OPERATIONS

ABCs Retail Operations is our largest division consisting of 396 retail ABC stores throughout Virginia. We

consider our dynamic and committed retail staff as one of the most important ambassadors in ABCs mission of Control Service-Revenue. We offer an engaging blend of governmental and private-sector business environments.

JOB DUTIES AND RESPONSIBILITIES

This incumbent will be part of ABCs Retail Management Team responsible for managing all store operations to include inventory control, merchandising, accounting for all store funds safety and compliance and communicating staff about store operations and the overall agency mission and direction. They will be responsible for managing their

staffing needs and ensure compliance with agency policies as well as, state/legal policies and procedures.

This Store Manager will provide supervision and development opportunities for their staff including training

employees, assigning work responsibilities, performance evaluations, and employee problem-solving issues. They will be responsible for staff training on store products, proper customer service skills and sales techniques, and establishing

procedures that comply with store policies and appropriate laws. The Manager will be responsible for effectively managing and training staff in ID verification practices due to the diversity of customers the store serves daily. Minimum Qualifications JOB QUALIFICATIONS

Qualified applicants must have extensive working experience in providing management in a retail-related

establishment and knowledgeable in operational functions of properly managing store operations to include inventory/merchandising management, customer service techniques, cash accounting and making decisions and problem-solving.

Applicants must have extensive knowledge in managing and supervising multiple levels of

employees in a retail related environment to include training, developing staff for future career progression, handling disciplinary actions, performance management, employee relations, and possess working experience in staffing and hiring practices include: screening, interviewing and selection.

Applicants must possess the ability to work independently, maintain a high level of confidentiality and able to handle stressful situations. The ability to multi-task, utilize time management skills and organizations is a must. Extensive experience working and responding to inquiries with internal and external customers both in person and on the phone is paramount.

Experience with utilizing personal computers is needed along with working experience with general software (Microsoft Word and Excel), retail-related software and electronic point of sales. The ability to communicate effectively with customers and employees of ABC , both orally and in writing is crucial.

Must be able to lift 65 lbs. Must be at least 21 years of age. Preferred Qualifications PREFERRED QUALIFICATIONS

Prefers a minimum of 5 years retail management experience. Special Requirements