Job Description Customer Service Representative - Building Materials - 2200000P **Description**

**Build Your Career. Build Americas Future.**

Vulcan Materials Company is the nations largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, its more than starting an exciting career you get to make a difference for millions of people every day across the country.

When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: *doing the right thing, the right way, at the right time*.

**What Youll Do:**

**Respond to Customer Inquiries.** Interact with customers on the phone and satisfy their requests for building products. When appropriate, ensure customers are aware of the value-added products we offer.

**Input and Update Building Product Orders.** Input orders. Communicate order delivery date and time with customers. Input and change orders in a timely manner. Inform the manager of special instructions or if special materials are needed with any given order.

**Verify Orders.** Ensure that the customer understands all relevant company policies and terms of sale.

**Additional Responsibilities.** Other duties as assigned.

**Qualifications**

**Skills Youll Need:**

**Education.** Must have a high school diploma or GED.

**Experience.** Minimum of 3 years experience in customer service preferred.

**Functional Knowledge.** Must have knowledge of products, concepts, practices, and procedures. Occasionally will be required to act as a dispatcher for masonry trucks.

**Technology Skills.** Must be proficient with Microsoft Word and Excel.

**:**

**Great Company Culture.** Our people share a competitive drive for in an environment of trust, teamwork, open-mindedness, and communication.

**Safe.** We are an industry leader in health and safety standards. to creating a safe work environment and protecting all employees and customers.

**Meaningful Work.** What sets us apart is the work we do impacts daily lives and every employee contributes.Our aggregates produced are used to build roads, schools, hospitals, airports, and housing.

**Health Benefits.** Medical, Dental, Vision programs,.

**Rest and Relaxation.** Paid vacation, personal floating days, and paid holidays.

**Prepare for the Future.** 401(k) with company match and contribution.

**Training and Development.** We see, and helping our employees meet their goals, as a key part of our business.

*Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.*

**Job**

: Customer Service **Primary Location**

: Virginia-Gloucester