Pumpkin promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most-we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.

How we're making this happen:

Premium Insurance: Best-in-class coverage to enable the best, most advanced treatments and therapies when it matters most - without compromise

Innovative Wellness Plans: Personalized preventive care products designed with vets to prevent, reduce, and detect health risks earlier to extend quality of life

5-Star Experience: Concierge service & experience powered by pet experts and industry-leading technology to make decisions and providing care stress-free & frictionless

Mission-Driven Culture: We put pets' best interests at the center of everything we do. We dream big and solve big problems. We embrace speed, agility, and fearlessness to jump the highest fences, dig new and bigger holes, and fight for the toys we believe in.

Pumpkin is looking for a collaborative and agile Human Resources Generalist to support our business and rapidly expanding team. In this role, you'll provide strategic HR partnership in all things people & culture, serving as a trusted advisor and providing support to colleagues and managers on all HR-related topics and colleague relations. You will play an essential role in ensuring our HR policies, processes, and best practices are being met across the business, and help to set and execute on our People strategy as we scale. If you're a conceptual thinker with fantastic organizational and time management skills, this position is for you!

This will be a hybrid position, with a minimum requirement of 2 days a week in our Columbus, Ohio office.

What You'll Do:

* Provide support to colleagues and managers on all HR-related topics throughout their employment life cycle at Pumpkin

* Act as a trusted advisor for management providing HR guidance on a wide range of topics from colleague relations, performance management, etc.

* Display business maturity and strong emotional intelligence to coach, develop, influence, and counsel multi-level managers

* Manage our new hire performance program as well as facilitating mid year and annual reviews

* Skillfully navigate and resolve a spectrum of colleague relation cases, from straightforward to intricate. For certain cases, executing an effective, thorough, and objective investigation

* Maintain in-depth knowledge of legal requirements related to day-to-day management of colleagues, reducing legal risks and ensuring compliance. Organize and facilitate Pumpkin's compliance training

* Analyze trends and metrics within the HR department to develop solutions, programs and policies

* Provide coverage support to our Workplace Specialist, being trained in office operations

* Promote an inclusive work environment aligned with our people first philosophy and participate in the development of colleague experience initiatives (recognition programs, milestone recognition, etc.)

* Perform other duties as assigned

What We're Looking For:

* 5+ years of HR Business Partner/Generalist or related experience

* Bachelor's degree in HR or related field of study is preferred

* Experience establishing strong and productive partnerships with colleagues and managers

* Experience resolving colleague relation issues and conducting investigations

* Comprehensive knowledge of employment and labor laws across the country, with the ability to interpret and apply regulations to ensure compliance

* Business acumen, critical thinking, results oriented and the ability to identify effective solutions

* Exceptionally organized, process-oriented and strong time management skills with the ability to juggle multiple high-priority requests

* Advanced knowledge and utilization of HR platforms (HRIS, PEO, ATS, etc.)

* Experience working in a fast paced environment

* Highly accountable with good discretion and the ability to manage highly sensitive and confidential information

Bonus Points:

* Experience converting from a PEO to an HRIS

* Experience in HireRight, TriNet, and Lever

* Experience supporting an hourly and/or sales workforce

Benefits and Perks:

* Comprehensive contributions to medical, dental, and vision for colleagues and dependents.

* Generous PTO and Paid Holidays

* 401k with company match

* Pumpkin Insurance and preventative care for every pet in your family

* The opportunity to join a team where every team member has the autonomy and support they need to boss their role and make empowered decisions

* Pet Friendly Offices, Stocked Kitchens, Team Workouts, Team Outings, and much more!

Pumpkin's Core Values:

Pets Come First: Put what's best for pets at the center of everything we do

Trust the Pack: Help families make empowered pet care decisions

Jump Fences: If there's a will, there's always a way over them

Share Toys: Be generous with our gifts and amazing things will happen

Dig New Holes: Challenge conventions to create the future of pet health care

Pumpkin is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other characteristic protected by federal, state or local laws.