Toyota Service Advisor, Ourisman Fairfax Toyota, Fairfax, VA
Ourisman Fairfax Toyota -
N/A
Fairfax, VA,
US
N/A
Toyota Service Advisor
Date Posted: 2024-04-25
Job description
Full Job Description
SUMMARY: Team with our productive techs to work with a high-volume shop with high-income potential. Must be organized and an excellent communicator with closing ability. We provide an excellent working environment and techs who WORK. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you!
WE OFFER:
Annual income range $60,000 - $145,000 dependent on performance
Medical, Dental
Life and Disability
401K
Paid Vacation
Spiffs
RESPONSIBILITIES:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus
Excellent communication skills
Positive personality
Above average energy level
Personal and professional integrity
About the Dealership
Ourisman Automotive Group believes our success and future growth is contributed to our employees. Family-owned and operated since 1921, Ourisman has continued to grow while holding true to our values of collaboration, transparency, and career development.
At Ourisman Fairfax Toyota, we understand the importance of career growth. Our team is collaborative and encourages success amongst each of our members. We prefer to promote from within and do so often.