**We are currently hiring telesales representatives for a new territory; Dublin OH! This is a hybrid job duty role. Agents will start the position working from home, making outbound sales calls to prospective customers. Once the Retail store opens, this candidate will work in the Retail store and continue to make outbound sales calls along with assisting customers in person.**
Job Purpose
This position is responsible for representing altafiber's brand equity in a retail setting with a high level of quality service that exceeds our customer's expectations, excels in needs assessment, connected home solutions, consultative selling, and has a thorough understanding of the products and services offered in the store as well as the systems and processes that support them. The Connected Solutions Consultant is the personal representative of altafiber to every customer who comes into the store. This position carries the responsibility of presenting a positive, friendly, professional and knowledgeable image to the altafiber customer.
Essential Functions
Education
Two years of College/Technical School resulting in an Associate's Degree or equivalent Relevant education and training courses desired
Experience
1 to 2 years relevant telecommunications, retail sales, and customer service experience desired
Special Knowledge, Skills, and Abilities
Superior listening skills Intelligent, able to absorb and demonstrate a thorough understanding of a broad range of products, services, procedures, and systems Superior consultative selling skills, needs assessment skills, problem-solving skills, and integrative thinking Smart home knowledge or products & solutions
We were made aware of an employment scam in which a third-party is creating false communications under the altafiber name. We want to reiterate that altafiber never seeks payment from job applicants and only reaches out from @altafiber.com email addresses. We are encouraging applicants to apply through our website at altafiber Careers for added security.
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