**Bilingual (Spanish / English) Customer Service Representative (100% Remote / Work From Home)**

La Plata / Bold Business Front Office / Full Time Were looking for a customer service representative who is excited to work from home (100% remote).

Youre someone who can provide concierge style phone service to our customers in a helpful and respectful manner on every call. Youre great on the phone and youre confident you can always find a way to connect with anyone you talk with. Were looking for top-notch people with coachable attitudes so this isnt for everyone.

This is **a part-time role (25-30 hours per week) paying $13 per hour starting immediately**. Must be fluent in English and Spanish. Shifts available between 8am EST and 11pm EST Monday through Sunday.

**As a Bilingual (Spanish / English) Call Center Representative you will have:**

+ **Great Phone Etiquette** manage inbound and outbound customer calls in a professional manner

+ **Be a Problem Solver** identify customers needs, clarify information, research issues and provide solutions

+ **Tech Savvy** document customer interaction according to company operating procedures

+ **Coachable** open to following phone scripts when handling rejections

**What are the requirements:**

+ Fluent in English and Spanish

+ Available 25-30 hours per week starting immediately

+ Experience in an outbound call center, inside sales experience, or related sales experience

+ Adaptable and flexible, demonstrating abilities to work with process and information changes

+ Ability to work independently or as an active member of a team