**Product Owner**

Company Hidden Retail Columbus, OH Base pay $12,345 - $678,910 or to view salary and company information

Other Contract-to-Hire 1 Opening $1,500 reward per hire **About this Role**

We are looking for a Digital Product Owner to develop and execute the digital strategy for one of our retail clients across customer (internal & external) digital touchpoints. We are looking for you to possess a combination of business and technical skills that will be utilized to drive eCommerce business. You will work closely with the Ecommerce, Store Operations, Marketing, IT and Analytics teams to drive the program, focused on flawless execution and business requirements, for initiatives that will improve the customer experience as well as profitability for the business. You must be extremely data-driven, detail-oriented and able to adapt to the dynamic changes in digital.

**Essential Duties and Responsibilities:**

* Create a world-class customer digital experience for Designer Brands through various initiatives that are critical to business growth

+ Plan and manage eCommerce features to support the loyalty and CRM programs to meet/exceed the business cases with a focus on platform optimizations and business user tools.

+ Partner with IT teammates to drive the continued modernization of the technology stack and execution of the long-term architectural vision.

+ Collaborate with business stakeholders and IT partners to drive experience and strategy across the digital experience.

* Create and adjust strategic direction for the digital customer experience (external & internal customers), ensuring strategic direction of digital touchpoints tie to the overall digital strategy for the business

+ Identify problems, create solutions, and develop business cases to understand ROI features/investments

+ Prioritize initiatives based on strategy alignment, ROI and team capacity to improve the customer experience and profitability

- Manage backlog of ideas/solutions

+ Leverage technical knowledge to make priority decisions to support the architectural roadmap and future vision

+ Support POV by market data and personal experience by researching and staying informed of new and innovative best practices on digital channels that maximize business and the customer experience on our mobile applications

* Partner with UX, BAs, Development Team and Business partners, as appropriate, to create business requirements, user flows and use cases

+ Collaborate with cross-functional partners to ensure timelines and requirements are met

+ Improve processes to increase throughput of agile team

+ Partner with Product Analysts to test, confirm and optimize new features in production environment

+ Partner with Site analytics team to make data-driven decisions

+ Partner with UX partners to build world-class digital experiences & conduct on-going customer research to identify opportunities and inform future enhancements

* Partner closely with other Product Managers on the team to ensure a seamless experience across channels

* Communicate priorities and experience changes to impacted business users

**Benefits and Perks**

* Work with a company whose core values include passion, accountability, collaboration, and humility.

* Robust healthcare plans including medical, prescription, vision, 24/7 telemedicine coverage and dental.

* Various paid and unpaid leaves of absence, including company-paid short-term disability.

* Long-term disability and life insurance also protect you and your family's financial security.

* Competitive pay.

* In this role, you will have:

* Work with a company whose core values include passion, accountability, collaboration, and humility.

* Robust healthcare plans including medical, prescription, vision, 24/7 telemedicine coverage and dental.

* Various paid and unpaid leaves of absence, including company-paid short-term disability.

* Long-term disability and life insurance also protect you and your family's financial security.

* Competitive pay.

* **Can be fully remote in this role!**

**The Perfect Candidate**

* Strong organizational, project management and analytical skills

* Strong sense of accountability and ownership for end-to-end product lifecycle

* Extreme attention-to-detail and ability to manage multiple projects & tasks simultaneously

* Ability to communicate with technical teams and translate for business stakeholders

* Energetic and customer-centric; Ability to prioritize and focus while effectively managing multiple and shifting priorities in a fast-paced environment

* Strong metrics orientation; ability to perform analyses on Adobe analytics data to support hypotheses

* Flexible and positive attitude; proven experience partnering with technical and design teams, clearly articulating business priorities and managing through conflict

* Abiltiy to cooperate in a team environment and build relationships

* Perform work with moderate supervision and under tight deadlines

* Excellent written and verbal communication skills

* Perform work with moderate supervision

* Work with UX partners to deliver world-class experiences & conduct user interviews & usability testing for site

* Retail experience strongly preferred

* Experience working with client-server architecture & teams

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