Guest Services, Columbia Hospitality, Snohomish, WA
Columbia Hospitality -
Snohomish, WA,
US
Guest Services
Date Posted: 2024-04-28
Job description
Outside Guest Service | Echo Falls Golf Club
Let's start off with the most important part - what's in it for you:
The Perks
*Eligibility of perks is dependent upon job status
Our Commitment to you:
"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What you'll do:
Outside Services
The Brass Tacks
The Nitty Gritty
Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your related experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Where you'll work:
The Golf Club at Echo Falls offers guests and outstanding combination of country scenery and Seattle area championship golf. The layout features the essence of golf in the Pacific Northwest, including two of the most memorable finishing holes the region has to offer. Designed by Jack Frei, Echo Falls provides players of all skill levels a championship experience. It features a beautiful island green on the 18th hole, framed by a cascading waterfall and majestic Tudor-style clubhouse. The Golf Club at Echo Falls is a stunning location for weddings and events and accommodates up to 200 seated guests.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
Where you'll work:
The Golf Club at Echo Falls offers guests and outstanding combination of country scenery and championship Seattle area golf. The layout features the essence of golf in the Pacific Northwest, including two of the most memorable finishing holes the region has to offer. Designed by Jack Frei, Echo Falls provides players of all skill levels a championship experience. It features a beautiful island green on the 18th hole, framed by a cascading waterfall and majestic Tudor-style clubhouse. The Golf Club at Echo Falls is a stunning location for weddings and events and accommodates up to 200 seated guests.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
Let's start off with the most important part - what's in it for you:
The Perks
*Eligibility of perks is dependent upon job status
- Get Paid Daily (Make any day payday)
- Paid Time off & Holiday Pay (Because Balance Matters)
- Benefits - Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program
- "Columbia Cares" Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
Our Commitment to you:
"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What you'll do:
Outside Services
The Brass Tacks
- Arrive at work on time and prepare yourself for anything
- Communicate regularly with Golf Shop Staff regarding current cart, driving range and clubhouse
- Maintain a clean, organized and fully stocked work area
- Ensure golf carts are always available for guest use
- Maintain golf cart fleet: clean, prepare, park, and operate carts equal to Echo Falls's standards
- Make eye contact and greet guests with a sincere acknowledgement suitable for the situation
- Be aware of driving range conditions. Monitor regularly:
- Always have enough range balls available for guests
- Keep practice facility teeing area organized, clean and fully stocked
- Dispose of outside garbage when needed
- Help with on-course guest service situations
- Ensure equipment is stored properly and safety practices are enforced
The Nitty Gritty
- Possess reasonable verbal communication and people relations skills
- Must possess solid customer service skills and remain calm and work effectively in stressful situations
- Must have a valid Driver License, or, have a WA ID and be 18 years or older.
- Able to lift 30 pounds.
Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your related experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Where you'll work:
The Golf Club at Echo Falls offers guests and outstanding combination of country scenery and Seattle area championship golf. The layout features the essence of golf in the Pacific Northwest, including two of the most memorable finishing holes the region has to offer. Designed by Jack Frei, Echo Falls provides players of all skill levels a championship experience. It features a beautiful island green on the 18th hole, framed by a cascading waterfall and majestic Tudor-style clubhouse. The Golf Club at Echo Falls is a stunning location for weddings and events and accommodates up to 200 seated guests.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
Where you'll work:
The Golf Club at Echo Falls offers guests and outstanding combination of country scenery and championship Seattle area golf. The layout features the essence of golf in the Pacific Northwest, including two of the most memorable finishing holes the region has to offer. Designed by Jack Frei, Echo Falls provides players of all skill levels a championship experience. It features a beautiful island green on the 18th hole, framed by a cascading waterfall and majestic Tudor-style clubhouse. The Golf Club at Echo Falls is a stunning location for weddings and events and accommodates up to 200 seated guests.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.