ResponsibilitiesKey Responsibilities:

Business analyst responsible for all requirements related to the mobile billing support, including:

Coordinate and report on mobile device billing and service management.

Provide invoice management and auditing.

Prepare monthly wireless usage report and audit reports according to requirements, as well as reports that identify current lines of service and cost of future services.

Perform custom and predetermined audits and monitor usage trends to prevent unauthorized usage, suspected fraudulent usage, or excessive usage.

Perform analysis of invoices for abuse, misuse and fraud.

Provide alerts if device usage exceeds thresholds or average monthly amounts.

Audit all wireless service provided invoices monthly in an effort to realize potential cost savings.

Work with stakeholders to provide possible solutions for international and domestic calling and messaging.

Research, review, dispute and track all potential billing errors through final resolution.

Provide customers with reports that identify current lines of service and cost of future services.

Coordinate device suspension, cancellation and feature changes.

*Contingent on Contract Award*

QualificationsBasic Qualification:

US. Citizen; eligible for DOD Secret Security Clearance.

6 Years experience without a degree, or Bachelor s degree with 2 to 4 years, or master s degree with 0 to 2 is required. Years of experience can be substituted in lieu of degree.

Exemplary communication and analytical skills

Experience building briefs and spreadsheets

Preferred Qualification:

Active Secret Security Clearance.

Experience in mobile billing support for a large organization

Experience in invoice management and auditing

Experience working programs using ITIL v. 4 and/or Agile framework for Service Management

Peraton OverviewPeraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can t be done, solving the most daunting challenges facing our customers.

Target Salary Range $66,000 - $106,000. This represents the typical salary range for this position based on experience and other factors.#J-18808-Ljbffr