The successful candidate will have a bachelor s degree in business, information technology, systems engineering or related fields with substantial experience in the field of permitting, zoning, site plan, engineering, plan review, and/or other related activitiesExperience with SaaS solutions and configurations;Experience with local government;Ability to learn Arlington County business operations and line-of-business environments related to building, land development and permitting;Excellent written and verbal communication skills, with the ability to mediate and resolve conflicting issues/requirements;Excellent interpersonal skills with the ability to collaborate with colleagues and superiors to build consensus and develop understanding;Sound systems analysis skills, with the ability to identify issues, drive resolution efforts, and deliver results;Strong knowledge of data and process modeling, and analytical and problem-solving skillsStrong preference will be given to applicants with experience in one or more of the following:Accela Civic Platform or other platforms related to land development permitting;Building and Zoning codes and regulations and/or other land development permitting activitiesResponsibilities

Overview: The Permit Arlington project team is responsible for the design, implementation, configuration, maintenance, and support of the COTS solutionReporting to the Program Manager, the Business Analyst is responsible for facilitating discussions that leverage information from County subject matter experts, business leads and directors; and for documenting system requirements in the County s preferred format, through analysis of the complete end-to-end business process and solution design for this enterprise initiativeDeveloping and maintaining comprehensive knowledge of current and future business processes;Leading and facilitating business process discussions with business subject matter experts and other functional resources;Participating in the optimization of business processes consistent with project scope;Providing functional design recommendations for the project, specific to the Accela Civic Platform and its integrated OnBase ePlan electronic plan review component;Developing and maintaining knowledge of Accela Civic Platform, and bringing this technical expertise to functional discussions with business users;Communicating solution design and business process decisions to all involved parties;Defining and formally documenting complex and detailed business processes, business requirements and workflows in the County s preferred format for the development team;Prioritizing user and functional requirements;Validating product functionality according to requirement specifications;Supporting functional demos, user acceptance testing and end-user training programsCompany informationWho We AreCreative Information Technology, Inc. (CITI) continues to prove itself as a forward thinking information technology company, one that leverages the latest technologies to provide its clients with solutions that solve complex real-world problems. Over the last 20 years, CITI has been recognized for its dedication to customer service and commitment to innovation by many of the departments and agencies we have served in the government and commercial sectors alike. CITI has grown into a diversely talented and motivated IT enterprise with clients in the US and abroad.Game-changing technologiesCITI s core lines of business include Healthcare IT Solutions and Services, Human Services, Identity Credentialing and Access Management, Cloud and Mobile Computing, Big Data Analytics, and Business Intelligence.Investing in the futureOur facilities include a state-of-the-art development integration lab and testing facility where we develop our software systems and solutions and explore the next best technologies on behalf of our customers.Government Contract VehiclesCITI holds multiple government contract vehicles that encourage a close relationship with the government agencies we support and make our products more visible. Some of the contract vehicles we hold are: GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, DHS- Eagle II, and various IT Service contracts.The CITI Advantage CMMI Level 4 appraised ISO 9007:27001, ISO 20000 Oracle and Microsoft Partner SBA Champion Award Virginia Fantastic 50 Inc. 500 ACT-IAC Top 20 Excellence.Gov ACT-IAC Igniting Innovation AwardTechnology, Consulting, Media and Entertainment, Advertising and Marketing, DesignPrivately HeldFalls Church, VACompany Specialties:Healthcare IT Products and Services, Identity Credentialing and Access Management, Human Services, Microsoft Office Sharepoint Services, Data Warehouse and Business Analytics, and Mobile Development Solutions

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