Pay rate range - $25/hr. to $28/hr. on W2
Job Description:
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision.
Primary job functions do not typically require exercising independent judgment.
Typically reports to a supervisor or manager.
Daily Schedule:
(option 1) Sunday - Wednesday 9:00PM to 7:00AM
(option 2) Wednesday - Sunday 9:00PM to 7:00AM
Interaction with team/Day to Day:
will work on ticket backlogs involving Ec2, s3, and networking services.
All candidates should be willing to work both independently and with a team.
Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space.
This team works in an environment that operates 24/7.
Role interesting:
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