Call Center Representative, Kennedy Services, Nottingham, MD
Kennedy Services -
N/A
Nottingham, MD,
US
N/A
Call Center Representative
Date Posted: 2024-06-29
Job description
In this position you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organization!
RESPONSIBILITIES:
Assist candidates (via phone calls, emails, and scanned applications) with certification/testing process from registration to test delivery.
Answer calls within management standards, consistently deliver quality call handling and meet established metric goals.
Job Requirements
SKILLS:
Ability to multi-task in a fast-paced environment
Basic to Intermediate computer software skills (Word, Excel, Outlook)
Excellent verbal and written communication skills
Ability to empathize
Exhibit professionalism during all interactions with internal and external stakeholders
Must complete full three weeks of training with no absences
EXPERIENCE:
1 year of customer service experience (call center, retail, restaurant, etc.)
Meet Your Recruiter
Jessica Hunt Project Manager
Pittsburgh born and raised, and a huge sports fan. I love the outdoors, motorcycles, and traveling around the world. Extremely passionate about building strong relationships with people and helping them discover good careers.