As much as we worship the almighty tortilla, we obsess over surrounding ourselves with wonderful energy, culture, and team members. Joining our crew means you'll play a key role in bringing the spirit of Pink Taco and our menu to life for our fans. We are a company that is focused on growing both our brand and our team members. We want people who love to bring joy to others through great service and delicious tacos. And in return, we strive to create a great work environment. We will work hard but love our jobs. Plus, we'll have a hell of a lot of fun doing it too.
PURPOSE
The host/ess is responsible for delivering a friendly greeting upon guests arrival, promptly seating the guests, and bidding them farewell and inviting them back upon their departure. Pink Taco is looking for a FUN, FAIR, HONEST, HARDWORKING, UNPRETENTIOUS AND UNCOMPLICATED individual with a passion for creating an outstanding guest experience and a warmth welcome.
DUTIES & RESPONSIBILITIES
Greet guests immediately upon arrival
Inform the guests that their table is ready and invite them to the table
Carry guests' drinks to their seats/tables from the bar area and transfer their tab to the table if needed
Pull out their chairs and tables to make it easier for the guests to sit down
Answer calls promptly and politely
Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant
Keep host stand well organized and stocked
Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.
Tour the restaurant in intervals to identify any empty tables
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
Complete opening/running/closing side work duties as assigned
Assist teammates with opening/running/closing side work duties upon request
Assists and/ or completes additional tasks as assigned
QUALIFICATIONS & SKILLS
High School Diploma preferred
Proof of eligibility to work in the United States
Valid Driver's License
18+ years of age
Possession of or the ability to possess all state required work cards
Minimum of one (1) years related experience
Familiarity with Opentable
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full service restaurant operations
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
COMPENSATION AND BENEFITS
Hourly pay
Benefits eligible for FT Employees
Company Discounts
Fun Work Culture
WORKING CONDITIONS
The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Fast paced, high volume, full service restaurant
Work varied shifts to include days, nights, weekends and holidays
PHYSICAL REQUIREMENTS
The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Ability to walk long periods of time
Ability to stand for long periods of time
Ability to use hands to handle, control, or feel objects, tools, or controls.
Ability to repeat the same movements for long periods of time
Ability to understand the speech of another person
Ability to speak clearly so listeners can understand
Ability to push and lift up to 50 lbs
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
DISCLAIMER
This job description is a summary of duties, which you as a Host/ess are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.