Assistant Cemetery Manager, Service Corporation International, Falls Church, VA
Service Corporation International -
Falls Church, VA,
US
Assistant Cemetery Manager
Date Posted: 2024-04-20
Job description
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Assist location management with the daily operations of a single Cemetery within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.
JOB RESPONSIBILITIES
Operations 40 %
People Development 20 %
Office Administration 40%
MINIMUM Requirements
Education
Experience
Knowledge, Skills and Abilities
Postal Code: 22042
Category (Portal Searching): Operations
Job Location: US-VA - Falls Church
Consider the possibilities of joining a Great Place to Work!
Assist location management with the daily operations of a single Cemetery within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.
JOB RESPONSIBILITIES
Operations 40 %
- Assist GM with the day-to-day activities ensuring on-time services and accurate interments.
- Assure the cemetery's operating practices comply with applicable federal and state regulations and Company policies
- Assist the GM with planning the location's community involvement events and develop new ideas to continue to improve the location's reputation and grow the business.
- In absence of the GM, fulfill necessary daily responsibilities and decision making
- Ensure cemetery maintenance is are clean, manicured, and in working order, budgeting appropriately for repairs including equipment and furniture
People Development 20 %
- Assist in associate training and development; ensure all associates stay up to date on Dignity University Courses
- Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
Office Administration 40%
- Oversee support staff to ensure all Death Certificates and Life Insurance claims and forms are accurately completed and scanned to HMIS
- Conduct blind checks
- Process and complete all deliveries in HMIS
- All SOX Reports (Cemetery and Funeral Home)
- Code and pay all invoices for both cemetery and funeral home
- Manage memorial orders and installations
- Create a paperless environment at both the cemetery and funeral home by ensuring all files are scanned to HMIS
- Process all At-Need and Pre-Need Cemetery Contracts
- Process and file all Pre-Need funeral contracts with the Attorney General's office
- Process all payments for Cemetery and Funeral Home
- Update Property Inventory (HMIS / Maps/ Lot Books should all match)
- Assist in finance and expenses management; Run reports and identify trends to make observations and improvement suggestions
MINIMUM Requirements
Education
- High school diploma or equivalent
- Technical schooling diploma or Mortuary Science preferred
Experience
- Minimum five (3) years industry experience in the applicable discipline with progressively increased responsibilities
- Minimum (1) years of experience managing people or projects
- Budgeting and expense control experience strongly preferred
Knowledge, Skills and Abilities
- Ability to work evenings and weekends
- Financial and business acumen
- Proficient in MS Office suite
- Excellent customer service skills
- Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
Postal Code: 22042
Category (Portal Searching): Operations
Job Location: US-VA - Falls Church