**The Holiday Inn Express Obetz is looking for a new team member!**

The Holiday Inn Express Obetz a recently renovated Formula Blue Hotel, is seeking a Front Desk Associate to work the second shift 3pm to 11pm shift. This role can either be full time or part time.

Previous hotel experience within the IHG, Hilton or Marriott family of hotels is preferred but other hotel or customer service experience is acceptable.

Our ownership group owns 10 hotels in Ohio, so the opportunity for dependable, hard working individuals to grow within our company is available.

Our company offers benefits such as, Insurance, Employee Discount on hotel rooms, world wide, paid vacation and holidays.

**Required Tasks:** **According to Hotel Standards:**

* Guest Check-in & Check-out

* Property Management System Operations

* Cash Handling & Credit Card Transactions

* Phone System Operation and Telephone Etiquette

* Front Office Emergency/Security Procedures

* Reservations-Guest Rooms and Meeting Rooms

* Assist with Administrative Duties as assigned by Management

* Keep Front Desk Area and Lobby Neat and Clean Daily

* Minor Decision Making

* Take Group Reservations & Set up Group Blocks

* Sales of Guest Rooms with New Arrivals and Phone Inquiries

* Follow All Policies & Procedures as Outlined in the Employee Handbook

* Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag

* Help in Other Areas of the Hotel as Needed

* Maintain a Professional Attitude to all Guests, Associates & Vendors

**Required Skills:**

* Fluent Verbal & Written Communication in Proper English (Spanish, if possible)

* Basic Math

* Hand Writing

* Computer Skills/Keyboard/Typing Skills

* Operate a 10 Key Calculator

* Hospitable, Civil Contact with the Public

* Ability to Work Independently, with Little to no Supervision

* Ability to Complete Multiple Tasks Simultaneously

* Night Audit/Basic Accounting Skills/Training

**Physical Requirements:**

* Neck: Bending & Twisting

* Arms: Reaching, Bending, Light Carrying, Pushing, Pulling

* Hands: Finger Dexterity, Grasping

* Trunk: Bending & Twisting

* Legs: Normal Balance, Crouching or Kneeling

* Feet: Standing For Long Periods, Walking, Climbing Stairs

* Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.

* Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation

Vision: Legal Normal Vision with or without Accommodation

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