Delivery Services Associate Product Manager page is loaded **Delivery Services Associate Product Manager**

**Delivery Services Associate Product Manager**

locationsDublin, OH time typeFull time posted onPosted 2 Days Ago job requisition idR0001915 ****You have a life. We like that about you.****

At OCLC, we believe you'll do the best work of your life when you're living the best life possible.

We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.

Technology with a Purpose. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world. OCLC provides shared technology services, original research and community programs that help libraries meet the ever-evolving needs of their users, institutions, and communities. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries.

**The Job Details are as follows:**

The Associate Product Manager is a fast-paced role responsible for executing on product strategy with rapid ideation, innovative business cases, and constant collaboration with end users. This position owns execution of large, complex projects, ensuring the product vision propagates to all aspects of the product development team. This position owns defining product strategies that surprise and delight OCLC member libraries.

Following on collaboration with end users and libraries, this role initiates conversations with critical stakeholders such as community leaders, product marketing, sales, development, and UX/UI. This role must be comfortable describing new ideas through the lens of users. This role requires a keen product sense, a discerning eye, and high expectations for what quality solutions look like.

This position defines what is valuable to member libraries and why. The Associate Product Manager contributes to the following deliverables: Produces product strategy, roadmaps, annual product plans, business cases, and monthly product reviews, launch plans, white papers, product presentations, market messaging, event support, competitive write-ups, user personas, and high-level requirements.

This position connects corporate and line of business initiatives to product initiatives. The Associate Product Manager contributes to the following deliverables: Portfolio business plans, line of business strategies, portfolio roadmaps, metrics, and operational plans; portfolio progress plans and reviews; user requirements.**Key Responsibilities:**

* Oversees market analysis and develops product strategy and business case

* Defines strategic product goals

* Contributes to product roadmap

* Collaborates on release plans with software development team

* Collaborates with finance in the production of product budgets and forecasts

* Develops pricing strategies and product positioning plans which contribute to maximizing product profitability

* Provides leadership to cross-functional product workgroups. Leads Product management meetings. Resolves conflicts and drives consensus.

* Facilitates collaboration and communication and secures commitment between Development and Product Management and other divisional workgroups towards achievement of common goals.

* Develops and monitors progress on product roadmap

* Assists in the development of strategies for customer acquisition and retention; manages relationships with user groups and assists sales team in generation of marketing and awareness plans.

* Understands how and when to commission market research to develop and maintain expertise in markets served, alternative services, new technology, and related standards.

* Can generate appropriate information for market sizes by sector / territory and can generate market penetration statistics.

* Provides training and support to the sales and support team; may assist in significant sales calls.

* Analyses reasons for OCLC product wins and losses against competition and can provide meaningful information to aid product planning.

* Will work to define and rationalize user personas

* Will produce market/sector white papers

* Provides input into portfolio business plans, roadmaps, strategies, metrics, and progress reports and reviews

**Typical Skills and Experiences:**

**Education:** Bachelors Degree or equivalent experience or Masters in Library & Information Science, Business Administration, or equivalent combination of education and experience.

**Experience, Knowledge, Abilities and Skills:**

* 2 to 4 years of experience in product management, user experience, or customer experience of digital products or equivalent experience

* 1 to 2 years of experience in library services or library management systems

* Well-developed communication and presentation skills

* Demonstrate understanding of the product lifecycle

* Demonstrate collaboration with product users, designers, and researchers

* Experience leading cross functional workgroups

* Knowledge of OCLC products and services

* Experience with financial planning and financial forecasting

* Experience defining and launching new idea or product concepts

**ADA:** The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

locationDublin, OH time typeFull time posted onPosted 11 Days Ago Send your resume to our Talent Acquisition Team for future opportunities!

****Who we are:****

We are a non-profit global technology company that develops innovative services for libraries. Together with member libraries, we connect people to the resources they need to learn and grow, and ultimately, to transform the world. We connect libraries to other libraries, making their work more efficient and effective. Our large-scale, high-performance cloud computing services enable libraries to share data, work and resources to save money and better serve their communities.

****What we do:****

We are dedicated and passionate about librariesand helping them change lives. Our goal is to provide innovative technologies for every library to help them meet the demands of a rapidly changing digital world. Our success depends on our ability to deliver new, high-quality features and stable, scalable solutions for libraries.

****Live our values:****

New ideas. Open dialog. Hard work. Recognition. Purpose.

We offer a dynamic, fulfilling work environment that is productive, collaborative, innovativeand fun. We are consistently rated among the top employers within Central Ohio and across the IT landscape. There is a strong, team-based culture where everyone is appreciated and focused on common goals. You will make a difference.

OCLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you are interested in applying for employment with OCLC and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at +1-614-###-#### or email at ...@oclc.org