Title: Seasonal Part Time Crew Mate (Seasonal Part Time Sales Associate)
Department: Retail
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)

Overview:
Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise ( Every Day Should Feel This Good ) and makes service a top priority.
Functions & Responsibilities:
--Generate Sales
-Responsible for meeting their goals/measures
-Develops and maintains relationships with top customers
-Supports in-store event sourcing and execution

--Customer Experience
-Ensures the store reflects Shep & Ian s vision of Every Day Should Feel This Good to our customers through Hosting the Party
-Leads the store in email capture and educating new associates on best practices
-Ensures the customer wish list is always current with customers being notified when product arrives.

--Crew Development
-Assists with training new associates
-Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
-Helps in recruiting and referring top talent for the store s teams
-Supports store and team-building activities with the management team

--Operations
-Maintains efficient merchandise controls
-Maintains loss prevention awareness at all times
-Helps maintain a clean and tidy store environment

--Merchandising
-Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
-Contributes to weekly product feedback

Requirements:
-Strong interpersonal communication and customer service skills
-Team focused, confident, and professional
-Creative, adaptable, entrepreneurial and driven by integrity
-Strong verbal and written skills
-Ability to perform effective selling techniques to achieve sale and repeat business
-Ability to work a flexible schedule including holidays, overnights, weekends
-A passion for making people happy
-Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
-Accuracy and attention to detail.
-Ability to effectively receive and communicate feedback
-Positive outlook
-Excited to get to know our product inside and out in order to offer style advice and help customers
-Outgoing, friendly & personable with a positive attitude
-Customer Service-oriented experience preferred but not necessary
-Passion for the vineyard vines brand

As an employee at a vineyard vines retail location, all team members must have the ability to:

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested