System Administrator 2 - Annapolis Junction, MD, M.C. Dean, Annapolis Junction, MD
M.C. Dean -
Annapolis Junction, MD,
US
System Administrator 2 - Annapolis Junction, MD
Date Posted: 2024-05-20
Job description
Job Duties and Responsibilities:In this role you will be responsible for monitoring, maintaining, and testing of Physical Access Control, CCTV, PSIM and Integrated Electronic Systems. This position is maintained at a single work location in the Washington D.C. area. Candidates must be flexible in schedule, neat in appearance, able to communicate professionally with customers and coworkers. Punctuality, attendance, a willingness to learn, and an ability to work well with others are key to success in this role.Essential responsibilities and activities include but are not limited to:* Manage physical security system support to meet service level agreements* Analyze physical security system performance and recommend improvements* Resolve complex system issues for physical security systems and networks* Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed* Communicate with customers, manufacturers, vendors, and technical specialists* Train system users and other system support personnel as needed* Analyze and modify preventive maintenance checklists for system changes* Troubleshoot system performance issues and implement corrective actions* Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks* Organize and prepare detailed documentation of system performance, including service request records, and analysis* Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates* Implementation of Server and Workstation patching and STIG remediation* Perform all duties with minimal direct supervisionQualifications:* Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; active TS/SCI w/ Polygraph clearance REQUIRED* Education: Computer Science, Engineering Degree or a Related Technical Discipline* Master's Degree and 0-2 Years of progressive experience or* Bachelor's Degree and 2-4 Years of progressive experience or* Associates Degree and 6-8 Years of progressive experience or* HS Diploma or Equivalent and 8-10 Years of progressive experience* Requires system administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.* Requires 2 + years of experience programming/administrating Physical Access Control Systems.* Requires previous experience at effectively managing teams of 2 -10 employees.* Requires an understanding of Windows patching and vulnerability remediation.* Requires advanced knowledge of Windows active directory hierarchy and implementation.* Requires basic knowledge of large scale networking, VLANS and routing.* Requires reliable attendance at customer site during work hours required by customer.* Requires the ability to work flexible shifts that include nights, weekends and holidays as needed.* Requires minimal travel* Requires minimum of Security + Certification, CASP, or CISSP certification preferred* Strong oral, written and presentation skills.* Demonstrated background working with multidisciplinary teams.* Demonstrated time management and organization skills to meet deadlines and quality objectives.* Strong MS Excel, Word, and PowerPoint skills.Desired / Advantageous Qualifications :* Certification\Experience in CCure 9000 Access Control System.* Certification\Experience in AMAG Access Control System.* Certification\Experience in BOSCH BVMS.* Microsoft SQL Server Query writing and management experience.* Experience troubleshooting and maintaining Microsoft Server (2012,2016).* Install and load system operating software.* Experience programming/administrating Access Control Systems of any type.* Experience with installation, troubleshooting, and testing of security electronics equipment.Abilities:* Exposure to computer screens for an extended period of time.* Sitting for extended periods of time.* Reach by extending hands or arms in any direction.* Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.* Listen to and understand information and ideas presented through spoken words and sentences.* Communicate information and ideas in speaking so others will understand.* Read and understand information and ideas presented in writing.* Apply general rules to specific problems to produce answers that make sense.* Identify and understand the speech of another person.#cj